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Job Locations US-FL-Daytona Beach
Opportunity:  Security Officer   Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.   Potential Career Path    Security Supervisor/Manager – Director of Security Essential Job Functions - Patrol designated hotel areas. - Respond to disturbances and emergency situations.   - Maintain daily activity log. - Maintain confidentiality with respect to guest and employee incidents. - Prepare incident and other reports and communicate all related information to hotel management. - Access secured areas for authorized personnel. - Complete incident/accident reports in a clear and concise manner. - Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Monitor TV cameras, if applicable. - Perform bell person tasks and assist guests with luggage. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent and/or experience in a hotel or related field preferred. - Prior security experience desirable.  - CPR/First Aid preferred.  Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2021-32741
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity: eCommerce Marketing Associate – Daytona Beach Hilton The eCommerce Marketing Associate is responsible for assisting the Area eCommerce & Digital Marketing Manager on the day-to- day management and execution of eCommerce marketing tactics, strategies, and promotions for Hilton Daytona Beach Oceanfront Resort.  Potential Career Path eCommerce Marketing Manager - Area eCommerce Marketing Manager  Essential Functions - Work with and support the Area eCommerce & Digital Marketing Manager on all aspects of digital marketing, project and hotel management services. - Assist and learn digital advertising, copywriting and editing, search engine and website optimizations, paid search marketing, email marketing, online media campaign management, multi-channel marketing campaigns, etc. - Responsible for content management, update and uploads to existing websites – ensuring that they are all current with the latest photography and promotions - Assist with monthly email deployments, database management and reporting performance. - Conduct monthly reporting on marketing production. Analyze data and expenditure for hotels. - Assist and support hotel listing, citations and content on various online directories and travel agency websites in partnership with Hilton Daytona Beach and the Revenue Management Department. - Monitor social engagement and presence (social reputation and social media). - Assist in project life cycle through requirement gathering, design, development, testing and launch. - Assist with Internet marketing budget planning and management for ongoing campaigns. - Support Sales, Revenue and Food & Beverage Departments regarding promotional and tactical marketing, e-Tools and electronic media. - Maintain clear lines of communication with property leaders, Area eCommerce & Digital Marketing Manager and Revenue Management team members to ensure clear scope and project progress. - Research and help to identify business opportunities for technologies and tools which enable operational efficiencies and report findings and conclusions. - Constantly update job knowledge by participating in educational opportunities (conference, workshops and industry events), reading professional publications and maintaining a network of industry players. Position Requirements - Associate or Bachelor’s degree in the field of Marketing, Advertising or Hospitality/Travel degree preferred - Minimum of one year’s Internet marketing or eCommerce experience - Account Management or Internship experience at a digital marketing/online advertising agency a BIG PLUS - Knowledge of graphic design software such as Adobe suite and Adobe InDesign, Photoshop or Canva is preferred. - Planning, organizational, copywriting and written communication skills. - Must be creative, outgoing, energetic and able to work in a fast-paced environment. - Ability to independently organize and complete multiple tasks and projects with great attention to detail - Proficient in MS Office, including Excel and Internet research - Experience making presentations in front of groups - Diligent work habits and ability to meet deadlines - Must be a team player - Knowledge of hospitality/travel industry and technology/marketing solutions a plus - Content management and web analytics experience Work environment and context: - Work schedule varies and may include working on holidays and weekends - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate a keyboard. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32720
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Security Officer   Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.   Potential Career Path    Security Supervisor/Manager – Director of Security Essential Job Functions - Patrol designated hotel areas. - Respond to disturbances and emergency situations.   - Maintain daily activity log. - Maintain confidentiality with respect to guest and employee incidents. - Prepare incident and other reports and communicate all related information to hotel management. - Access secured areas for authorized personnel. - Complete incident/accident reports in a clear and concise manner. - Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Monitor TV cameras, if applicable. - Perform bell person tasks and assist guests with luggage. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent and/or experience in a hotel or related field preferred. - Prior security experience desirable.  - CPR/First Aid preferred.  Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2021-32690
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards – both at the Hotel’s registration desk as well as inside the Front Office operating the hotel’s phone system.   Potential Career Path    Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager   Position Requirements - Immediately greet guest and offer to assist with their needs. - Consistently offer professional, friendly, and engaging service. - Upselling guest rooms and promoting hotel services. - Register and assign guests to hotel rooms. - Establish method of payment and verify credit. - Promptly and professionally answer telephone calls and direct to correct extensions. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or PMS system. - Input and retrieve messages from the computer as requested. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm with guest. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Act as dispatcher for Security, Guest Services, and Operations’ Associates. Provide timely information via two way radios. - Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately. Initiate emergency response as necessary and legibly document pertinent details. - Perform other duties as requested by management. - In downtime ensure the department is set up for success by appropriately blocking guestrooms, balancing room types, and pre-blocking VIP rooms. Also, assist in room changes as well as with daily checkouts. Experience - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32606
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards – both at the Hotel’s registration desk as well as inside the Front Office operating the hotel’s phone system.   Potential Career Path    Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager   Position Requirements - Immediately greet guest and offer to assist with their needs. - Consistently offer professional, friendly, and engaging service. - Upselling guest rooms and promoting hotel services. - Register and assign guests to hotel rooms. - Establish method of payment and verify credit. - Promptly and professionally answer telephone calls and direct to correct extensions. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or PMS system. - Input and retrieve messages from the computer as requested. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm with guest. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Act as dispatcher for Security, Guest Services, and Operations’ Associates. Provide timely information via two way radios. - Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately. Initiate emergency response as necessary and legibly document pertinent details. - Perform other duties as requested by management. - In downtime ensure the department is set up for success by appropriately blocking guestrooms, balancing room types, and pre-blocking VIP rooms. Also, assist in room changes as well as with daily checkouts. Experience - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32589
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Room Service Server   Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards. Potential Career Path    Server – Room Service Supervisor – Room Service Manager Essential Job Functions - Set up and deliver food and beverage orders. - Conduct floor sweeps and retrieve food and beverage trays. - Set up and deliver VIP amenities. - Service hospitality suites in accordance with banquet event orders and established policies and procedure. - Abide by state, federal and corporate liquor requirements pertaining to serving alcoholic beverages. - Complete shift side work as outlined in the hotel’s operating policies and procedures. - Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. - Report all communication to immediate shift supervisor. - Perform cash handling responsibilities in accordance with company policies and procedures. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High school diploma or equivalent. - Previous food service experience preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32498
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Bartender   Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.   Potential Career Path    Beverage Manager/Restaurant Supervisor – Restaurant Manager – Food & Beverage Manager   Essential Functions - Maintain clean and organize bar areas. - Slice and pit fruit for garnishing drinks. - Check identification of customers to verify age requirements for purchase of alcohol. - Prepare and serve drink and/or food orders. - If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas. - Issue guest check and complete payment process.  - Follow standards for identifying and managing intoxicated guests.  - Complete beverage requisitions to maintain par levels as needed. - Complete required side work prior to shift end. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Assist with taking beverage inventory.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High school diploma preferred. - TIPS certified a plus. - Previous bartending/mixologist experience required or equivalent training. - Food Sanitation certificate a plus, required within 90 days of employment. Work Context - Work schedule varies and may include working on holidays, weekends and different shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.    What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32485
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity: IT Support Specialist  Career Path IT Manager – Regional IT Manager Job Description  The IT Support Specialist is responsible for providing technical support for hardware and software in a hotel/resort environment. The individual will provide day-to-day support of all IT systems, business systems, office systems, computer networks and telephone systems throughout the hotel/resort. The support specialist should have experience providing customer service, basic hardware troubleshooting, POS system support and basic networking experience. The team member will respond to requests from hotel staff and IT leadership through email requests, verbal requests and the IT ticketing system. In addition, the IT support specialist will carry out additional tasks assigned by the Regional IT Manager, Director of Hotel Technology or the hotel General Manager.  Job Requirements  - Windows 7, 8 and 10 troubleshooting and installation  - Apple and Android device troubleshooting and setup - Basic networking skills including physical network troubleshooting and installation - Printer setup and installation  - Light Audio Visual setup and troubleshooting experience - POS workstation setup, installation and troubleshooting - Microsoft AD lockout and password reset requests  - Gmail and Google Apps support  - Maintain hotel PC and tech inventory Qualifications - Customer service skills - Excellent verbal and written communication - Conflict management and resolution skills - Associates Degree and/or 2 years of equivalent IT job experience  - POS system experience preferred  - Hotel IT experience a plus (Hilton OnQ preferred but not required) - Ability to stand or sit for extended periods - General IT ticketing experience - Mobile device setup experience   Work Environment and Context   - Required to sit for extended periods, lift up to 50 pounds, bend, reach, use hands and fingers to operate keyboard. - Work schedule varies and may include extended work hours and work on evenings and weekends.   What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2021-32448
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Bus Person   Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.    Potential Career Path    Food Runner – Restaurant Server– Restaurant Floor Manager   Essential Job Functions - Clear dirty table settings and prepare table for resetting. - Maintain stock and cleanliness of stations for all meal periods. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Transport all dirty tableware from dining room to dishwashing area. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32334
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Barista   Provide quality barista services in accordance with established guest service and sustainability standards.   Potential Career Path    Head Barista– Host or Hostess – Guest Service Agent   Essential Job Functions - Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders. - Bus coffee cart areas and tables. - Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. - Ensure that appliances are turned on/off at the appropriate times. - Stock and maintain work areas. - Take orders, input orders into POS system, collect payment and prepare orders. - Clean dishes, utensils, work areas, tables and equipment throughout the day. - Obtain change required for expected business level.  Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank. - Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages. - Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. - Customer service experience preferred. - Barista experience a plus.   Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.    What We Believe   People Are Our Capability –Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32263
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Spa Manager Oversee the daily operations of the Spa including the spa’s operational needs, guest service, and any employment related issues or need. All responsibilities should be performed in accordance with departmental, property and company policies, practices and procedures.   Potential Career Path Retail Manager  Position Requirements - Manage operational functions consistent with strategic plan and vision for the department and property.  - Interview, select, train and schedule spa specialists.  - Manage the delivery of guest service consistent with company’s and property’s core service standards. - Supervise Spa staff to ensure they adhere and enforce company and Spa policies and procedures as well as being alert to their duties and responsibilities. - Ensure client experience is proficient including bookings, payments, and consultation cards - Drive team to meet and exceed agreed revenue targets through creative internal/external marketing - Meeting department annual budget and be accountable for maintaining and operating within financial targets - Manage customer feedback effectively to ensure continuous service and programme improvement  - Participate in quarterly inventory  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, and ensure all staff is practicing safe work habits including wearing protective safety equipment and following MSDS and OSHA standards. - Perform other duties as requested by management.   Experience - High school diploma or equivalent. - Previous customer service and leadership experience of a high end spa required, two to five years of experience preferred. - Knowledge of Spa industry required. - Able to work in a fast-paced environment. - Excellent verbal and written communication required. - Knowledge of general health and sanitation codes. - Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. - Experience with on line booking appointment system. - Effective leadership skills and a strong work ethic. - Energetic, enthusiastic, and motivational. - Must have the ability to work a flexible schedule including days, evenings, weekends, and holidays.   Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32187
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Guest Service Agent   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Potential Career Path    Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Position Requirements - Immediately greet guest and offer to assist with their needs. - Register and assign guests to hotel rooms. - Establish method of payment and verify credit. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or PMS system. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Experience - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standingfor extended periods, walking, pushing, lifting up to 25pounds, bending andreaching; stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-32070
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Restaurant Server   Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.  Potential Career Path    Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Essential Job Functions - Take food and beverage orders and place order in point of service system. - Ensure overall guest satisfaction. - Set and clear tables in dining areas. - Stock service stations with items such as ice, napkins, or straws. - Pick up order from food preparation areas and ensure food is prepared accordingly.  - Prepare guest check and if appropriate complete payment transaction. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.   - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous food and beverage experience required or equivalent training. - Knowledge of POS system. - TIPS certification preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-31911
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Food Runner   Serve and replenish food items offered at the restaurant. Maintain food service and cleanliness. Handle guest transactions and ensure smooth and efficient register operations. Potential Career Path      Server - Bartender   Essential Job Functions - Reports to the Restaurant Manager for daily tasks. - Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner. - Maintains sanitation and cleanliness. - Assists in storing of all deliveries . - Responsible for stocking all of the condiments, utensils in the beverage area. - Filing of coffee and teapots. - Knows front and back of house, storage area and ice room. - Maintain appearance of patio furniture and the opening and closing of umbrellas. - Responsible for pulling in signs and shutting down the Food Pavilion. - Know menu pricing, location of items and specials. - Know how each product is prepared along with its condiments. - Know how to operate all line equipment. - Maintains sanitation and cleanliness at all times. - Exhibits a "can do" attitude and total cooperation. - Reports safety issues and quality/spoilage issues. Position Requirements - Experience in a food service environment is strongly preferred. - Strong interpersonal communication skills (written and verbal) required. - Ability to work flexible schedules; including holidays, weekends, and evenings. Work Environment and Context - Requires standing and moving for extended periods. - Frequent kneeling, pushing, pulling, and lifting up to 30 lbs. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-31823
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Barback   Prepare and service bars operating within the hotel in accordance with established guest service and sustainability standards.   Potential Career Path    Food Runner –Server–Bartender   Essential Job Functions - Greet and acknowledge guests when performing barback related functions.   - Retrieve orders from storeroom; visually check stock received against written requisition with storeroom personnel to ensure order is accurate. Upon delivery to the bar, re-check items with bartender for completeness. - Cut, slice and peel perishable garnishes and fruits, and mix and pour juices in sufficient amounts according to projected business. Store back-up supplies needing refrigeration in prescribed containers for later use. - Check and assist bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for both the immediate bar and extended service area. - Maintain cleanliness of bar area, beer lockers, refrigeration, and storage areas to comply with health code standards. - Scoop ice from ice bins, transport to service areas and replenish ice containers for usage. - Box and save empty liquor bottles as they accumulate for later returns and requisitions. - Transport and replace taps and perform routine maintenance requirements for beer kegs. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Customer service experience or restaurant experience a plus. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-31550
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Job Description – J1 Food and Beverage Intern   Responsible for working across several areas of Food & Beverage while providing an excellent guest experience in an attentive, courteous, and efficient way.   Potential Career Path     Food and Beverage Supervisor - Food and Beverage Manager   Position Requirements - Ability to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events. - Welcome guests in a polite and friendly manner. - Take and deliver customer orders, consistently demonstrating high levels of customer service. - Prepare set ups for tables and/or rooms. - Follow cash handling procedures in accordance to standards. - Manage guest queries in a timely and efficient manner. - Up-sell with latest departmental incentives. - Ensure compliance of brand standards. - Strive to achieve departmental targets. - Ensure cleanliness of work areas. - Comply with hotel security, fire regulations and all health and safety legislation. - Comply with local licensing laws. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management. Experience - Previous Food & Beverage and/or industry experience desirable. - Experience with cash handling. - Knowledge of Food Hygiene Regulations. - Ability to communicate professionally and effectively. - Keyboarding skills and computer literacy. Work Environment and Context - Work in an outdoor environment with exposure to various weather conditions. - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching. - Must be able to stand and exert well-paced mobility for up to 4 hours in length. - Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. - Requires manual dexterity to use and operate all necessary equipment. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-31335
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Host   Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards. Potential Career Path    Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor Essential Job Functions - Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu. - Read, maintain and make daily entries in the log book to coordinate communication between shifts and management. - Maintain proper set-up of dining room. - Assist as needed or requested with service.  - Receive records and make any necessary arrangements for reservations and special functions in the restaurant. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High school diploma or equivalent . - Previous customer service experience preferred. Work Environment and Context - Work schedule varies and willinclude working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-31301
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Host   Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards. Potential Career Path    Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor Essential Job Functions - Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu. - Read, maintain and make daily entries in the log book to coordinate communication between shifts and management. - Maintain proper set-up of dining room. - Assist as needed or requested with service.  - Receive records and make any necessary arrangements for reservations and special functions in the restaurant. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High school diploma or equivalent . - Previous customer service experience preferred. Work Environment and Context - Work schedule varies and willinclude working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-30713
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Bartender   Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.   Potential Career Path    Beverage Manager/Restaurant Supervisor – Restaurant Manager – Food & Beverage Manager   Essential Functions - Maintain clean and organize bar areas. - Slice and pit fruit for garnishing drinks. - Check identification of customers to verify age requirements for purchase of alcohol. - Prepare and serve drink and/or food orders. - If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas. - Issue guest check and complete payment process.  - Follow standards for identifying and managing intoxicated guests.  - Complete beverage requisitions to maintain par levels as needed. - Complete required side work prior to shift end. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Assist with taking beverage inventory.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High school diploma preferred. - TIPS certified a plus. - Previous bartending/mixologist experience required or equivalent training. - Food Sanitation certificate a plus, required within 90 days of employment. Work Context - Work schedule varies and may include working on holidays, weekends and different shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.    What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2021-30466
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Engineer   Perform preventative and repair maintenance work to ensure hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.   Potential Career Path      Engineering Supervisor - Chief Engineer - Area Chief Engineer Essential Functions - Conduct room inspections and identify repair needs. - Backwash filters, vacuum bodies of water and record pool readings. - Install or repair sheet rock and other wall coverings. - Paint designated areas and items. - Install and replace basic electrical fixtures, replace light switches, receptacles, and light bulbs. - Repair furniture. - Install, replace, and program televisions. - Perform minor plumbing functions. - Replace and repair heating and cooling pumps as well as preventative maintenance on units. - Trace and repair all types of water lines. - Troubleshoot and repair kitchen equipment. - Maintain repair and preventative maintenance records. - Perform and maintain work to local, state and Federal codes. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Work as a bell attendant in the event of staffing shortages or during peak check in/out periods. - Follow Service Recovery Guidelines. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma and Trade school course work in related field preferred. - Previous engineer/maintenance experience or equivalent training required. Work Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2021-29607
Property Name
Hilton Daytona Beach Oceanfront Resort