Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Opportunity: Driver
Transport guests to and from specified locations in a friendly, courteous, safe and timely manner.
Potential Career Path
Bell Person/Door Person/Guest Service Agent – Guest Service Supervisor
Essential Functions
- Greet guests in a warm and friendly manner immediately upon interaction.
- Transport guests safely to and from airport or other locations by driving shuttle van or other vehicles.
- Provide information regarding the local community upon request.
- Load and unload guest luggage and other materials.
- Complete required transportation logs.
- Report vehicle mechanical problems immediately.
- Obey traffic laws and follow established traffic and transportation procedures.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Work as a Bell Attendant during staffing shortages or peak check/in out periods.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- This position will also include driving the hotel shuttle within the local area. A current & valid driver's license is required, with no moving violations on your driving record.
- High School diploma preferred.
- Driving record free of serious infractions.
Work Context
Requires sitting for extended periods, driving using hands and feet, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Accepting Applications for Managerial Hotel Positions.
Explore opportunities in the following areas:
- General Manager
- Front Office Manager
- Chief Engineer
- Executive Chef
- Director of Food and Beverage
- Director of Sales and Marketing
- Catering Sales Manager
- Sales Manager
Opportunity: Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Potential Career Path
Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager
Essential Job Functions
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into BRAINS network.
- Check guests/in out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
-
Practice safe work habits and wear protective safety equipment.
-
Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training required.
- Computer knowledge/Excel and arithmetic skills required.
- FSD is a plus, required within 90 days of employment.
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Sous Chef
Assist the Executive Chef in the preparation of food and oversight of kitchen operations in accordance with established food quality, guest service and sustainability standards.
Potential Career Path
Executive Sous Chef – Chef – Executive Chef
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Oversee preparation and production of menus, development and execution of recipes.
- Manage kitchen operations and assigned staff.
- Ensure staff prepares menu items following recipes and yield guides, in accordance with department standards.
- Develop new menu items, test and create recipes.
- Trains, develops and evaluates personnel with regard to proper use of standard kitchen equipment and tools, techniques and skills.
- Supervise kitchen personnel to ensure that methods of cooking, garnishes and portion sizes are as prescribed.
- Manage budget, monitor costs and operating needs in keeping with overall containment of unnecessary expenditures.
- Direct and develop skills of the team to the achievement of department and area goals.
- Evaluate all direct reports and conduct introductory period and annual performance reviews.
- Maintain an open door policy and address all team member issues and/or concerns in a timely manner.
- Conduct divisional/departmental staff meetings on a monthly basis.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Degree or certification from an accredited culinary program preferred.
- 3 years experience in a managerial position of an upscale and/or high volume food service establishment required.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, using fingers and hands, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Banquet Houseperson
Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.
Potential Career Path
Banquet Server – Banquet Captain – Banquet Manager
Essential Job Functions
- Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
- Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
- Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
- Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
- Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
- Handle guest complaints personally or if necessary seek assistance from supervisor.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous banquet set up or customer service experience preferred.
Work Environment and Context
- Work schedule varies and will include working on alternate shifts, holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Assistant Food and Beverage Manager
Assist in overseeing the operations of the bar area. Organizing the Food & Beverage functions within the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits.
Potential Career Path
Food and Beverage Manager – Food and Beverage Director
Essential Job Functions
- Assist in planning and directing the functions of administration and planning of the Food and Beverage Department to meet the daily needs of operation.
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, i.e., room service, restaurants, banquets, etc.
- Develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result.
- Implement effective control of food, beverage and labor costs among all sub-departments.
- Develop operating tools necessary and incidental to modern management principles, i.e., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
- PM schedule to oversee operations.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow
MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Three to Five years related experience in Food and Beverage.
- Heavy Bar of Club experience
- Mixology experience
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Vice President of Capital Projects
HHM Hotels & Resorts is seeking a highly skilled professional to join a stable, dynamic and fast growing hospitality company that routinely oversees major renovations and repositioning projects, from coast to coast, across its portfolio of 235 managed hotels.
This individual must have meaningful experience leading an internal team of project managers across large and small hotel renovation projects. Further, they should have a background in building and leading processes relevant to timely reporting around costs, schedules, cash balances, and bank draws relevant to serving the needs of sophisticated institutional hotel owners and their asset managers. This individual must also have experience leading an external team of professional consultants (architects, engineers, general contractors, designers, purchasing/commissioning agents, cost estimators, lawyers, etc).
Potential Career Path
Senior Vice President of Capital Projects
Essential Job Functions
- Lead a team of 3-5 internal or external project managers working across a dozen or more projects that are in various stages of estimating, planning, or execution.
- Evaluate, estimate, budget, schedule and lead project management (including property improvement plans) for sizable renovations across our portfolio of managed hotels.
- Prepare estimates for potential projects and hotels in consideration by our acquisition and development teams.
- Prepare budgets, timelines, Requests for Proposal, and detailed information on cost and budget tracking for owners, asset managers, lenders and hotel general managers.
- Work closely with owners, general managers, general contractors, designers, and the various types of professional consultants outlined above.
- Source, procure, and lead project architects and other consultants in the design of active, planned or potential projects.
- Source, qualify, engage and manage general contractors and other third party consultants and vendors required to execute such projects.
- Negotiate final contract terms with consultants.
- Prepare and monitor detailed timelines, potential displacement, and overall project development schedule.
- Monitor the preparation of construction documents/contracts and related change orders and scope variations.
- Coordinate the quantity surveyor preparing the construction budget.
- Update the financial model for the project to reflect costing and/or program changes.
- Coordinate the bidding and contracting process for general contractors or a construction manager.
- Monitor construction progress and quality on behalf of our clients.
- Coordinate with various asset management and operations teams to fully understand and define the scope of work of prospective projects.
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
Position Requirements
- Strong preference for hospitality and related industry experience.
- A Degree in Architecture, Engineering or Construction Management is required, in addition to professional training in project scheduling and business software applications.
- Management Training or professional development courses in Management, preferred.
- Customer service oriented, technically savvy and able to create a sense or urgency around making decisions and related communication to stakeholders.
- Ability to manage complex and highly confidential information.
- Excellent social skills, able to operate with diplomacy, tact and empathy.
- Ability to think proactively and laterally to maximize opportunities to promote the work of the organization.
- Comfortable when working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
- At least 10 years of previous experience managing several direct reports, highly preferred.
- Ability to Utilize STR reports, P&L's and balance sheets to develop supportable projections and displacement analysis.
- Mastery of Excel and project management software is critical.
Work Environment and Context.
- Requires travel to sites that are under construction.
- Includes travel to hotel locations throughout the country.
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Food Runner - Sassetta
A destination of its own, Sassetta is nestled within the Main Street lobby of The Joule and offers a relaxed, yet elevated dining experience with creative interpretations of modern Italian cuisine. With a spirit of la bella vita, Sassetta’s lunch, afternoon, and dinner menus feature housemade pastas, regional wines, perfectly blistered pizzas and lively cocktails. Your position will be determined by your initial skill and experience with potential for advancement and training you’ll receive on the job. Your culinary passion, reliability, determined work ethic, ability to work collaboratively, and attention to detail will determine your success.
Potential Career Path
Server - Bartender
Essential Job Functions
- Reports to the Restaurant Manager for daily tasks.
- Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner.
- Maintains sanitation and cleanliness.
- Assists in storing of all deliveries .
- Responsible for stocking all of the condiments, utensils in the beverage area.
- Filing of coffee and teapots.
- Knows front and back of house, storage area and ice room.
- Maintain appearance of patio furniture and the opening and closing of umbrellas.
- Responsible for pulling in signs and shutting down the Food Pavilion.
- Know menu pricing, location of items and specials.
- Know how each product is prepared along with its condiments.
- Know how to operate all line equipment.
- Maintains sanitation and cleanliness at all times.
- Exhibits a "can do" attitude and total cooperation.
- Reports safety issues and quality/spoilage issues.
Position Requirements
- Experience in a food service environment is strongly preferred.
- Strong interpersonal communication skills (written and verbal) required.
- Ability to work flexible schedules; including holidays, weekends, and evenings.
Work Environment and Context
- Requires standing and moving for extended periods.
- Frequent kneeling, pushing, pulling, and lifting up to 30 lbs.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Bartender
Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.
Potential Career Path
Beverage Manager/Restaurant Supervisor – Restaurant Manager – Food & Beverage Manager
Essential Functions
- Maintain clean and organize bar areas.
- Slice and pit fruit for garnishing drinks.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Prepare and serve drink and/or food orders.
- If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.
- Issue guest check and complete payment process.
- Follow standards for identifying and managing intoxicated guests.
- Complete beverage requisitions to maintain par levels as needed.
- Complete required side work prior to shift end.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Assist with taking beverage inventory.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High school diploma preferred.
- TIPS certified a plus.
- Previous bartending/mixologist experience required or equivalent training.
- Food Sanitation certificate a plus, required within 90 days of employment.
Work Context
- Work schedule varies and may include working on holidays, weekends and different shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Banquet Set Up Supervisor
Supervises banquet staff and oversees the set-up, service and break down of hotel meeting rooms and space in accordance with established guest service and sustainability standards.
Potential Career Path
Banquet Captain- Banquet Manager
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring associates perform in accordance with standards and consistent with HHM core values
- Oversee set up meeting rooms according to banquet event order forms and guest requests to insure set up meets guest expectations.
- Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to and from meeting rooms in a safe manner using proper equipment.
- Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
- Work cooperatively with banquet service staff to address meeting room issues.
- Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
- Communicate meeting room maintenance issues to management and or engineering according to established communication processes.
- Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
- Engage guests to offer assistance and to check on satisfaction.
- Handle guest complaints personally or if necessary seek assistance from supervisor.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Two or more years of previous banquet set up or customer service experience preferred.
Work Environment and Context
- Work schedule varies and will include working on alternate shifts, holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Potential Career Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Position Requirements
- Immediately greet guest and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish method of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Experience
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standingfor extended periods, walking, pushing, lifting up to 25pounds, bending andreaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Executive Sous Chef
Support and assist the Executive Chef in the daily operations of the kitchen, particularly as it relates to managing the culinary and stewarding staff, meeting food consistency and quality standards, while meeting financial and other objectives.
Potential Career Path
Executive Chef - Food and Beverage Director
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Oversee and direct food production in a timely and efficient manner.
- Collaborate with others to develop new menu items, create and test recipes.
- Ensure that all food products are consistently prepared and served according to recipes, portioning, cooking, and serving standards.
- Manage and hold others accountable for food safety, food handling, and sanitation requirements.
- Train, develop and evaluate staff with regard to proper use of standard kitchen equipment and tools, techniques and skills, to include the methods of cooking, garnishes, and portion sizing.
- Supervise the stewarding operation.
- Maintain kitchen at the level necessary to meet/exceed the company standards for quality, service, and cleanliness by personal inspection and following kitchen’s preventative maintenance program.
- Responsible for kitchen inventories including food, beverage, glass, china, supplies, chemicals, equipment, and tools.
- Attend daily/regular meetings such as BEO, AM Stand Up and F&B meetings.
- Conduct divisional/departmental staff meetings on a regular basis.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Degree or certification from an accredited culinary program preferred.
- 3 years’ experience in a managerial position of an upscale and/or high-volume foodservice establishment required.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, using fingers and hands, stooping, kneeling, or crouching.
- Must be able to work in varied and extreme temperatures including freezers (-10°F) and kitchens (90°F), possibly for one hour or more.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Steward
Perform dishwashing and kitchen cleaning functions.
Potential Career Path
Cook or Stewarding Supervisor - Executive Steward or Sous Chef
Essential Job Functions
- Wash dishes, glassware, flatware, pots and pans.
- Operate dishwashing and other kitchen cleaning equipment.
- Place clean dishes, utensils, or cooking equipment in storage areas.
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
- Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
- Sweep and wash floors and clean trash cans.
- Sort and remove trash, placing it in designated pickup areas.
- Perform food preparation functions in the event to staffing shortages or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous stewarding experience required or equivalent training.
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends, etc.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
