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Search Results Page 33 of 61

Job Locations US-PA-Philadelphia
Opportunity:  Vice President of Luxury & Lifestyle   Company Overview   HHM Hotels is a distinguished and award-winning hotel management and investment company with a portfolio of independent Luxury and Lifestyle, Resorts, Premium Branded and Branded Select hotels spanning North America. We take pride in operating independent luxury and lifestyle hotels. Known for our adeptness, accountability, and entrepreneurial spirit, HHM Hotels delivers exceptional market-leading outcomes for a wide array of owners, including private equity firms, publicly traded companies, and family office investors.   Echelon Luxury & Lifestyle focuses on exceptional brand experiences that drive results. HHM Hotels management operations offer several specializations for its owners, including a luxury and lifestyle group, Echelon. HHM Hotels’ deep industry knowledge of luxury and lifestyle properties offers a different perspective and a forward-thinking approach.   HHM Hotels is seeking a dynamic and visionary Vice President of Luxury & Lifestyle based out of the HHM Hotels Philadelphia corporate office. This individual will play a crucial role in ensuring the continued success and growth of our lifestyle and luxury hotel portfolio.   Your Focuses Portfolio Leadership - Directly oversee and provide strategic direction to a diverse portfolio of full-service, luxury, and upper upscale hotels - Drive revenue growth and profitability through effective cost management, revenue optimization, and strategic planning. - Lead, inspire, and mentor a diverse team of General Managers, cultivating a culture of collaboration, innovation, and accountability. - Set clear expectations and provide the guidance necessary to achieve exceptional performance. - Act as the liaison with the owners of the properties by establishing and maintaining effective relationships. - Participate in corporate meetings, sales trips, and assignments that may require travel - Ensure that each hotel consistently delivers the highest standards of service, quality, and guest satisfaction. - Oversee development of and revision to hotels’ business plans and annual budgets. - Collaborate with property and executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth. - Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. - Ensure brand consistency within all print, digital and social channels across the portfolio. - Facilitate programing and activation pull through to execute all Marketing initiatives. - Oversight of all aspects of Food and Beverage to ensure, consistency, service levels and financial results. Your Background and Skills - Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's preferred). - 5+ as a General Manager or similar leadership role in a full-service hotel or luxury setting. - 10 years of progressive leadership experience in hotel operations, with a strong understanding of luxury and upper upscale hotel markets. - Willingness and ability to travel as needed. HHM Hotels Benefits and Perks - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Quarterly Bonuses and Incentives - Employee Assistance and Wellness Program - Educational/Professional Development - Technology Reimbursements Work Environment and Context - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. - Occasional travel required. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2023-52908
Property Name
HHM Hotels (Philadelphia Corporate)
Job Locations US-PA-Philadelphia
Opportunity: Vice President of Marketing HHM Hotels is a leading hotel management and investment company with a portfolio of over 240 hotels and resorts spanning North America. We take pride in operating over 50 independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets for sophisticated investors, including private equity firms, publicly traded companies, and family office investors.   Echelon Luxury & Lifestyle focuses on exceptional brand experiences that drive results. HHM Hotels management operations offer several specializations for its owners, including a luxury and lifestyle group, Echelon. HHM Hotels’ deep industry knowledge of luxury and lifestyle properties offers a different perspective and a forward-thinking approach.   Based in our Philadelphia headquarters and reporting to the Chief Operating Officer (COO), the VP of Marketing will lead a team of talented specialist in the development and execution of strategic marketing plans to maximize revenues through direct sales, marketing, e-Commerce channels, public relations, and community partnerships. The VP of Marketing will serve as a key strategic partner to HHM Hotels’ commercial team alongside business leaders in Sales, Revenue Management, Distribution, and E-Commerce.     Your Focuses - Serve as partners to HHM Hotels business leaders and diverse institutional ownership partners on brand positioning, repositioning, and launches. - Drive overall digital marketing strategies of Echelon Luxury & Lifestyle including search engine optimization (SEO), search engine marketing (SEM), and social presence (social reputation and social media). - Create distribution strategy and annual plans to maximize online revenue and profitability across independent and branded hotels. - Maintain clear communication with regional operations leaders, vendors, clients, partners (e.g., restaurants and bars), and more. - Analyze and report monthly digital performance metrics and broader hotel performance data to stakeholders. - Support Sales and Revenue Management regarding promotional and tactical marketing, e-Tools, and electronic media. - For all independent hotels, identify, develop, and evaluate marketing strategy, based on knowledge of hotel objectives and market characteristics. On branded hotels, guide the marketing plans aligned with the brand voice and guest journey. - Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment. - Establish and maintain effective working relationships with agencies and media representatives and use these relationships to develop new business opportunities. - Act as liaison with public relations vendor to develop press releases, prepare information for media kits, and other public relations issues. - Evaluate advertising and promotion partners and programs for compatibility with public relations efforts. - Direct the hiring, training, or performance evaluations of marketing team in the office and regionally across North America. - Facilitate national, regional and property specific partnerships and collaborations to enhance hotel and collection positioning. - Perform other duties as requested by management. Your Background - Bachelor’s degree in marketing or similar field preferred. - 5+ years senior level experience in marketing in the hospitality industry. - Strong understanding of traditional and online marketing strategies and tools. - Firm grasp of website management required. Work Environment and Context - While mostly be in the Philadelphia Corporate Office, work schedule varies and may include occasionally working on holidays, weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard, see speak and hear. - Moderate travel between hotel and client’s locations required. HHM Hotels Benefits and Perks - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Quarterly Bonuses and Incentives - Employee Assistance and Wellness Program - Educational/Professional Development - Technology Reimbursements What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It    
ID
2023-52907
Property Name
HHM Hotels (Philadelphia Corporate)
Job Locations US-TX-El Paso
Opportunity: IT Support Specialist   Provide technical support and resolution for IT support team via remote control, telephone, and desk-side support. Manage SLAs via ticketing system, contribute to technical knowledge base, and work with department managers to support projects and operational needs.   Potential Career Path   System Analyst - Systems/Network Administrator – Department Manager   Essential Job Functions   - Provide timely, courteous, and efficient customer service to internal and external users via telephone, remote control, and desk-side support. - Track work in Incident Management software and contribute to technical knowledge base and documentation - Maintain IT support processes in compliance with Sarbanes-Oxley. - Perform installation of new desktops/laptops, including upgrades or installations of software in existing environment. - Comply with standards of service established by IT to ensure quality customer service. - Be available to work outside established schedule as needed to meet critical deadlines. - Actively participate in special projects as assigned. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits. - Perform other duties as requested by management.   Position Requirements - Associate’s degree or equivalent experience. - 3+ years professional IT experience - Strong technical skills in troubleshooting networks, systems, and software issues via remote control and telephone. - Self-directed with a superior customer service skills. - Able to prioritize and resolve issues based on severity and necessity - Able to expertly manage and prioritize multiple technical issues and manage projects simultaneously. - Hospitality PMS/POS system experience preferred. - Hospitality Technologies experience preferred.   Work Environment and Context - Required to sit for extended periods, lift up to 50 pounds, bend, reach, use hands and fingers to operate keyboard. - Work schedule varies and may include extended work hours and work on evenings and weekends.   What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2023-52902
Property Name
The Plaza Hotel Pioneer Park
Job Locations US-TX-El Paso
Opportunity:  Guest Service Agent   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path   Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus - Immediately greet guests and offer to assist with their needs. - Register and assign guests to hotel rooms. - Establish methods of payment and verify credit. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or the PMS system. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skill - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred.   Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52896
Property Name
The Plaza Hotel Pioneer Park
Job Locations US-OR-Hillsboro
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Your Growth Path   Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Your Focus - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English.   HHM Hotels Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52893
Property Name
Larkspur Landing Hillsboro
Job Locations US-PA-Philadelphia
Opportunity:  Corporate Director of Hotel Transitions    HHM Hotels is a leading hotel management and investment company with a portfolio of over 240 hotels and resorts spanning North America. The organization takes pride in operating over 50 independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets. This role is based in our Philadelphia Corporate Office, but will require some travel throughout North America.     HHM Hotels is seeking a dynamic leader to direct all aspects of our managed portfolio hotel transitions reporting directly into our C-suite. As a stable and growing management company, HHM Hotels is adding a new role to lead third party management transitions, ownership changes, dispositions, etc. to ensure efficiency and over-communication to various stakeholders internally and with our partners.   Essential Job Functions: - Oversee the transition process for hotels entering or leaving the company’s portfolio ensuring a uniform and seamless onboarding or offboarding experience for each property. - Lead execution of transition for hotel ownership changes with clear outcomes for buyer and seller whether HHM Hotels remains the existing manager or not. - Coordinate the execution of the Critical Path checklist, ensuring all necessary steps are taken in a timely manner by all involved parties, and incorporating ongoing process improvements. - Schedule and conduct conference calls to discuss transition plans and execution. - Work collaboratively with cross-functional teams to address specific needs related to the transition. - Partner with senior and regional operations and sales leaders to ensure maximization of top and bottom line for new properties, as well as set-up the hotels for optimization of productivity and achieving their balanced scorecard. - Monitor GSS and quality assurance scores and/or guest feedback post-transition and communicate accordingly to senior operators. - Facilitate regular communication with hotel owners to address concerns, provide financial and operational updates, and maintain strong relationships. - Collaborate closely with the HHM Hotels’ Acquisitions, Asset Management, and Legal teams to navigate contractual obligations, management agreements, brand franchise agreements, lender requirements, etc. during transitions. - Liaise with corporate departments such as IT, HR, Risk Management, and Accounting to coordinate efforts for lead time items and ensure a cohesive transition process for on property and above property teams. - Establish a cadence of task force operations and sales professionals to ensure personnel gaps are covered in critical transition periods.   Position Requirements: - Bachelor’s Degree in hospitality, business or a related field required. - Hotel general manager experience or senior hotel manager experience strongly preferred. - 10+ years in the hotel industry and experience in brand and owner relations. - Will require some travel for various hotel integrations, training and/or meetings. - Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching. HHM Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52889
Property Name
HHM Hotels (Philadelphia Corporate)
Job Locations US-TX-El Paso
Opportunity:  Bus Person   Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.    Potential Career Path    Food Runner – Restaurant Server– Restaurant Floor Manager   Essential Job Functions - Clear dirty table settings and prepare table for resetting. - Maintain stock and cleanliness of stations for all meal periods. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Transport all dirty tableware from dining room to dishwashing area. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52887
Property Name
The Plaza Hotel Pioneer Park
Job Locations US-FL-Miami
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Your Growth Path   Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Your Focus - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English.   HHM Hotels Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52885
Property Name
Hampton Inn & Suites Miami Doral
Minimum
USD $13.00/Hr.
Maximum
USD $14.00/Hr.
Job Locations US-CO-Lone Tree
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Your Growth Path   Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Your Focus - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English.   HHM Hotels Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52875
Property Name
Denver Marriott South at Park Meadows
Minimum
USD $17.00/Hr.
Maximum
USD $18.00/Hr.
Job Locations US-FL-Miami
Opportunity:  Comp Food Attendant   Prepare and maintain complimentary food and beverage service and dining areas for hotel guests while greeting and assisting guests in a friendly manner consistent with brand and/or hotel and sustainability standards.  Potential Career Path    Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager Essential Functions - Meet and greet guests as they arrive, offer choice of seating, and escort guests to their seats. - Carry food, dishes, trays, or silverware from pantry to serving counters. - Set up attractive food displays and maintain cleanliness to ensure food safety.  - Maintain proper set-up of dining room and wipe tables or seats with dampened cloths. - Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. - Clean up spilled food or drink or broken dishes and remove trash. - Maintain adequate supplies of items such as clean glassware, dishes, or trays. - Fill beverage and ice dispensers. - Stock cabinets or serving areas with condiments and refill condiment containers. - Locate and provide items requested by guests. - Clean and polish counters, shelves, walls, furniture, or equipment in service area and mop or vacuum floors. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program - Practice safe work habits and use required safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Food sanitation certification a plus and required within 90 days of employment. - Previous food and beverage experience preferred or equivalent training. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52866
Property Name
Sheraton Miami Airport Hotel
Job Locations US-NY-New York
Opportunity: Sales Manager Maximize hotel revenue by concentrating efforts in uncovering new accounts, developing new sources of business, and nurturing existing clients; responsible for targeted revenue goals for transient and group business.   Compensation: $70,000-$75,000 / year Potential Career Path Director of Sales – Area Director of Sales – Regional Director of Sales   Essential Job Functions • Manage BT and entertainment accounts for transient and group opportunities ensuring pertinent aspects of solicitation and closing are complete and documented. • Actively solicit corporations for inclusion into their hotel travel program through personal calls, site inspections, tele-prospecting/email-prospecting, blitzing, and sales trips to assigned territories. • Negotiate, contract, and monitor account agreements and productivity. Ensure rates committed are competitive and offer the highest yield for the hotel to ensure maximum profitability. This includes annual rate negotiations for renewal of existing accounts and continuous acquisition of new accounts and group business in all terms. • Build and maintain consistent volume from existing corporate accounts and travel agents; maintain good working relationships with corporate travel managers, procurement officers, business travel agents, and other decision makers and influencers. • Participate in trade shows and industry functions as directed. • Create quarterly strategic sales action plans that will address the direct need of the segment and the hotel. (monthly when requested). • Follow sustainability guidelines and practices related to HHM’s EarthView program. • Perform other duties as requested by management   Position Requirements • 2+ years hotel sales experience within the hotel industry, business travel experience preferred. • Associate or Bachelor’s degree in Hospitality or related industry preferred.   Work Environment and Context • Work schedule varies and may include occasionally working on weekends. • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. • Moderate travel required.   What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52865
Property Name
Mondrian Park Avenue
Minimum
USD $70,000.00/Yr.
Maximum
USD $75,000.00/Yr.
Job Locations US-FL-Daytona Beach
Opportunity:  Outlet Manager   Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards. Potential Career Path    Food and Beverage Director - Area Food & Beverage Director – Assistant General Manager    Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Ensure that food quality is consistent, appealing, and prepared to guest specifications. - Interact with guests to obtain feedback on quality of service and food in outlet. - Ensure that the restaurant complies with sanitation and safety standards for guests and associates. - Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.                                                                                                               - Check that all equipment is in working order. - Follow up on work orders so repairs and maintenance of facility are completed on a timely basis. - Document inventory forecast usage and monitor supply. - Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. - Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance. - Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. - Servicing banquets and all inhouse functions. - Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.  Position Requirements - Associates degree preferred. - 3-6 years restaurant experience required. Work Environment and Context - Work schedule varies and will include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe    People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
ID
2023-52864
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Food Runner   Serve and replenish food items offered at the restaurant. Maintain food service and cleanliness. Handle guest transactions and ensure smooth and efficient register operations. Potential Career Path      Server - Bartender   Essential Job Functions - Reports to the Restaurant Manager for daily tasks. - Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner. - Maintains sanitation and cleanliness. - Assists in storing of all deliveries . - Responsible for stocking all of the condiments, utensils in the beverage area. - Filing of coffee and teapots. - Knows front and back of house, storage area and ice room. - Maintain appearance of patio furniture and the opening and closing of umbrellas. - Responsible for pulling in signs and shutting down the Food Pavilion. - Know menu pricing, location of items and specials. - Know how each product is prepared along with its condiments. - Know how to operate all line equipment. - Maintains sanitation and cleanliness at all times. - Exhibits a "can do" attitude and total cooperation. - Reports safety issues and quality/spoilage issues. Position Requirements - Experience in a food service environment is strongly preferred. - Strong interpersonal communication skills (written and verbal) required. - Ability to work flexible schedules; including holidays, weekends, and evenings. Work Environment and Context - Requires standing and moving for extended periods. - Frequent kneeling, pushing, pulling, and lifting up to 30 lbs. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52863
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-NY-Brooklyn
Opportunity:  Lead Barista Provide quality barista services in accordance with established guest service and sustainability standards.   Compensation: $18/hr   Potential Career Path    Host or Hostess – Guest Service Agent   Essential Job Functions - Train, assign, and direct deli attendants work. - Have full knowledge of menu items, garnishes, contents and preparation methods. - Consistently offer professional, friendly and engaging service. - Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders. - Bus coffee cart areas and tables. - Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. - Ensure that appliances are turned on/off at the appropriate times. - Stock and maintain work areas. - Take orders, input orders into POS system, collect payment and prepare orders. - Clean dishes, utensils, work areas, tables and equipment throughout the day. - Obtain change required for expected business level.  Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank. - Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages. - Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. - Customer service experience preferred. - Previous Barista experience.  What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52862
Property Name
The Tillary Hotel Brooklyn
Minimum
USD $18.00/Hr.
Maximum
USD $18.00/Hr.
Job Locations US-FL-Miami Beach
Opportunity:  Restaurant Server   Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.  Your Growth Path   Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Your Focus - Take food and beverage orders and place orders in the point of service system. - Ensure overall guest satisfaction. - Set and clear tables in dining areas. - Stock service stations with items such as ice, napkins, or straws. - Pick up orders from food preparation areas and ensure food is prepared accordingly.  - Prepare guest check and if appropriate complete payment transaction. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.   - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management.   Your Background and Skills - High School diploma or equivalent preferred. - Previous food and beverage experience required or equivalent training. - Knowledge of POS systems. - TIPS certification preferred.   HHM Benefits and Perks   - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program    Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.    What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52857
Property Name
Moxy SB Restaurant
Job Locations US-PA-Philadelphia
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Your Growth Path   Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Your Focus - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English.   HHM Hotels Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52849
Property Name
Le Meridien Philadelphia
Job Locations US-CT-Norwich
Opportunity:  House Person   Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path      Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager Your Focus - Greet and acknowledge guests in a courteous and friendly manner. - Inspect assigned areas and perform cleaning tasks accordingly.  - Collect trash from the service landings and dispose of in outside trash dumpsters. - Vacuum and dust guest corridors. - Pick up bed and other linen from hotel floors and transport to the laundry collection site. - Deliver clean linen to assigned sections. - Report maintenance issues. - Maintain cleanliness and organization of guest areas. - Respond to guest inquiries and assistance. - Work as a room attendant when staffing shortages occur or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skill - High School diploma preferred. - Previous housekeeping experience required or equivalent training preferred.   Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. - Usage of cleaning chemicals.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52842
Property Name
Holiday Inn - Norwich
Minimum
USD $15.00/Hr.
Maximum
USD $16.50/Hr.
Job Locations US-PA-Philadelphia
Opportunity:  Guest Service Agent   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path   Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus - Immediately greet guests and offer to assist with their needs. - Register and assign guests to hotel rooms. - Establish methods of payment and verify credit. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or the PMS system. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skill - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred.   Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52836
Property Name
Le Meridien Philadelphia
Job Locations US-WA-Bellevue
Opportunity:  Night Auditor   Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path   Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. - Keep records of room availability and guests' accounts, manually or using computers. - Prepare and distribute daily reports. - Audit and reconcile cashiers. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Input and update financial information into the BRAINS network. - Check guests in/out and perform Guest Service Agents tasks. - Respond to guest inquiries and resolve complaints.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills - High School diploma or equivalent preferred. - Previous night audit/accounting experience or equivalent training required. - Computer knowledge/Excel and arithmetic skills required. - FSD is a plus, required within 90 days of employment.   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52829
Property Name
Larkspur Landing Bellevue
Minimum
USD $17.50/Hr.
Maximum
USD $19.25/Hr.
Job Locations US-WA-Bellevue
Opportunity:  Guest Service Agent   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path   Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus - Immediately greet guests and offer to assist with their needs. - Register and assign guests to hotel rooms. - Establish methods of payment and verify credit. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or the PMS system. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skill - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred.   Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-52828
Property Name
Larkspur Landing Bellevue
Minimum
USD $17.00/Hr.
Maximum
USD $18.25/Hr.