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Job Locations US-CA-Long Beach
Opportunity:  Group Sales Manager   Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.   Potential Career Path    Property Director of Sales – Area Director of Sales – Regional Director of Sales   Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Maximize revenue by selling all facets of the hotel to previous, current and potential clients. - Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. - Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented. - Coordinate various departments' participation in servicing accounts. - Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. - Develop and conduct persuasive verbal sales presentations to prospective clients. - Articulate and leverage the benefits of the hotel to close sales opportunities. - Travel locally to conduct outside calls, promote the hotel and review competition. - Represent hotel at trade shows. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management Position Requirements - Associate’s or Bachelor’s degree in Hospitality or related industry preferred. - Proven track record in sales is a must and previous hospitality sales experience preferred. - Brand specific experience, Sales Pro system experience & prefer Primary Market sales group sales experience. Work Environment and Context - Work schedule varies and may include occasionally working on holidays and weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. - Moderate travel between hotel and client’s locations required. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43339
Property Name
Homewood Suites Long Beach Airport
Minimum
USD $57,000.00/Yr.
Maximum
USD $62,000.00/Yr.
Job Locations US-DC
Opportunity:  Bus Person   Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.    Potential Career Path    Food Runner – Restaurant Server– Restaurant Floor Manager   Essential Job Functions - Clear dirty table settings and prepare table for resetting. - Maintain stock and cleanliness of stations for all meal periods. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Transport all dirty tableware from dining room to dishwashing area. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43336
Property Name
Ellington Park Bistro
Job Locations US-CO-Denver
Opportunity:  Assistant Banquet Manager   Supervise banquet operations in accordance with established guest service and sustainability standards.    Potential Career Path    Catering Sales Manager - Banquet Manager - Catering Director    Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Supervise the set up, and breakdown of function rooms in accordance with event order specifications. - Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set-up. - Check staff attendance according to schedules, and adjust and reassign server stations as necessary in order to provide quality service during functions. - Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages. - Abide by Hersha accounting policies and practices to ensure SOX compliance. - Enter billing information into point of sale in order to generate a final guest check. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School Diploma or equivalent. - Previous banquet experience equivalent training required. Work Environment and Context - Work schedule varies and will include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43332
Property Name
Renaissance Denver Central Park Hotel
Minimum
USD $50,000.00/Yr.
Maximum
USD $55,000.00/Yr.
Job Locations US-FL-Palm Beach
Opportunity:  Lobby Ambassador   Greet and welcome arriving guests as they enter the hotel and assist both arriving and departing guests with baggage handling. Potential Career Path    Guest Experience Manager - Front Desk Supervisor – Front Office Manager Position Requirements - Welcome and escort guests to and from their rooms and assist with luggage. - Inform guests of all safety features and promote hotel outlets. - Introduce guest programs to guests upon arrival and recognize members and maintain accurate logs. - Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles. - Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. - May be required to work varying schedules to reflect the business needs of the hotel, in addition, attendance at all scheduled training sessions and meetings is required. - Required to fully comply with brand rules and regulations for the safe and effective operation of the hotel’s facilities. - Deliver packages and faxes to guests. - Decorate the lobby for large arrivals and departures. - Maintain cleanliness behind the bell stand, in the check-in/check-out area, and in the baggage room. Clean the brass bell carts.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management. Experience - Requires good communication skills, both verbal and written. - Knowledge of the local market, particularly tourist attractions. Work Environment and Context - Work in an outdoor environment with exposure to various weather conditions. - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching. - Must be able to stand and exert well-paced mobility for up to 4 hours in length. - Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43330
Property Name
Palm Beach Marriott Singer Island Beach Resort & Spa
Job Locations US-CA-Long Beach
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Potential Career Path    Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Essential Job Functions - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43327
Property Name
Homewood Suites Long Beach Airport
Minimum
USD $17.75/Hr.
Maximum
USD $17.75/Hr.
Job Locations US-TX-El Paso
Opportunity:  Sales and Catering Coordinator   Performs administrative functions in support of property sales and catering team in an effort to provide timely and accurate service to internal departments and external customers.    Potential Career Path    Sales, Catering or Conference Services Manager – Director of Catering or Director of Sales   Essential Job Functions - Promptly answer telephone calls and communicate relevant account information to managers and departments. - Type and process correspondence, proposals, banquet event orders and contracts as directed by management. - Distribute memos, contracts, resumes, room requests, amenities and other communication as it relates to sales and catering to relevant departments. - Act as a liaison between Sales/Catering Directors and Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s, resumes and changes. - Politely and professionally converse with clients and respond to all inquiries. - Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction. - Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.  - File and organize copies of contracts and correspondence ensuring records are up to date. - Reserve and confirm rooms, meeting space, and banquet space when necessary.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management. Position Requirements - High School diploma or Bachelor’s Degree preferred, but not required. - Previous hotel sales or catering experience preferred, but not required. Work Environment and Context - Work schedule varies and may include occasionally working on holidays, evenings on weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2022-43323
Property Name
The Plaza Hotel Pioneer Park
Job Locations US-CA-Sunnyvale | US-CA-Sunnyvale
Opportunity:  Area Director of Sales   Develop and execute strategic sales and marketing plans for a group of hotels to maximize revenues through direct sales, marketing, e-commerce channels, public relations and community partnerships.   Potential Career Path    Regional Director of Sales – General Manager   Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Use internal and external resources and data to develop strategic plans to incorporate all business segments. - Understand sales and business processes, support corporate and hotel goals and contributes to enhancement of customer value. - Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel. - Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan. - Focus on personal sales efforts to achieve maximum revenue return from key accounts. - Focus on achieving annual hotel revenue goals as agreed upon and established in the annual budget. - Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. - Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. - Articulate and leverage the benefits of the hotel to close sales opportunities. - Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment. - Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development. - Seek input and opinions from all relevant parties. Secure all facts prior to making decisions. - Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood. - Travel locally to conduct outside calls, promote the hotel and review competition. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management. Position Requirements - Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus. - Previous sales experience in a comparable hotel size and scope required with operations experience preferred. - Public relations and community marketing experience required. - Proficient in use of Excel, Word, Delphi and access database tools. HHM Benefits and Perks   - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Quarterly Bonuses and Incentives - Employee Assistance and Wellness Program - Educational/Professional Development - Technology Reimbursements   Work Environment and Context - Work schedule varies and may include occasionally working on holidays, weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. - Moderate travel between hotel and client’s locations required.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43322
Property Name
Courtyard Sunnyvale
Minimum
USD $95,000.00/Yr.
Maximum
USD $105,000.00/Yr.
Job Locations US-CT-Groton
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Potential Career Path    Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Essential Job Functions - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English. HHM Benefits and Perks   - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43318
Property Name
Mystic Marriott Hotel & Spa
Minimum
USD $16.00/Hr.
Maximum
USD $16.00/Hr.
Job Locations US-CT-Norwich
Opportunity:  Night Auditor   Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent  tasks and duties. Potential Career Path    Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Essential Job Functions - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. - Keep records of room availability and guests' accounts, manually or using computers. - Prepare and distribute daily reports. - Audit and reconcile cashiers. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Input and update financial information into BRAINS network. - Check guests/in out and perform Guest Service Agents tasks. - Respond to guest inquiries and resolve complaints.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous night audit/accounting experience or equivalent training required. - Computer knowledge/Excel and arithmetic skills required. - FSD is a plus, required within 90 days of employment. HHM Benefits and Perks   - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43312
Property Name
Holiday Inn - Norwich
Minimum
USD $15.00/Hr.
Maximum
USD $16.50/Hr.
Job Locations US-CA-Pleasanton
Opportunity: Food and Beverage Supervisor   Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.    Potential Career Path           Food and Beverage Manager - Food and Beverage Director   Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  - Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications. - Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates. - Interact with guests to obtain feedback on quality of service and food in outlet. - Perform service functions during periods of high volume or staffing shortages. - Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc. - Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. - Ensure all equipment is in working order; report malfunctions and follow up on repairs. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required. - Knowledge of bar service and liquor inventory controls required. - Experience with Micro’s point of sales system strongly preferred.   Work Environment and Context - Work schedule varies and may include working varied shifts, holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.  What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43308
Property Name
AC Hotel Pleasanton
Minimum
USD $20.00/Hr.
Maximum
USD $22.00/Hr.
Job Locations US-TX-Lufkin
Opportunity:  Bistro Server   Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.    Potential Career Path     Banquet Server/Captain; Restaurant Supervisor – Restaurant Manager – Banquet Manager   Essential Job Functions - Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times. - Take orders from customers, input orders, obtain payment and provide change. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Prepare food, coffee and other beverages, including alcohol, when necessary.  - Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies. - Clean all equipment and areas, locking equipment doors, etc. - Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages. - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Position Requirements - High School diploma or equivalent preferred. - Previous food and beverage experience or equivalent training required.   Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43301
Property Name
Courtyard - Lufkin
Job Locations US-OH-Holland
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Potential Career Path    Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Essential Job Functions - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English. HHM Benefits and Perks   - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43294
Property Name
Courtyard by Marriott Toledo Airport Holland
Job Locations US-CT-Glastonbury
Opportunity:  Restaurant Server   Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.  Potential Career Path    Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Essential Job Functions - Take food and beverage orders and place order in point of service system. - Ensure overall guest satisfaction. - Set and clear tables in dining areas. - Stock service stations with items such as ice, napkins, or straws. - Pick up order from food preparation areas and ensure food is prepared accordingly.  - Prepare guest check and if appropriate complete payment transaction. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.   - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous food and beverage experience required or equivalent training. - Knowledge of POS system. - TIPS certification preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43286
Property Name
Hilton Garden Inn - Glastonbury
Minimum
USD $10.00/Hr.
Maximum
USD $11.00/Hr.
Job Locations US-DC
Opportunity:  Restaurant Server   Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.  Potential Career Path    Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Essential Job Functions - Take food and beverage orders and place order in point of service system. - Ensure overall guest satisfaction. - Set and clear tables in dining areas. - Stock service stations with items such as ice, napkins, or straws. - Pick up order from food preparation areas and ensure food is prepared accordingly.  - Prepare guest check and if appropriate complete payment transaction. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.   - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous food and beverage experience required or equivalent training. - Knowledge of POS system. - TIPS certification preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43278
Property Name
Ellington Park Bistro
Job Locations US-CA-Long Beach
Opportunity:  House Person   Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Potential Career Path    Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager Essential Job Functions - Greet and acknowledge guests in a courteous and friendly manner. - Inspect assigned areas and perform cleaning tasks accordingly.  - Collect trash from the service landings and dispose of in outside trash dumpsters. - Vacuum and dust guest corridors. - Pick up bed and other linen from hotel floors and transport to laundry collection site. - Deliver clean linen to assigned sections. - Report maintenance issues. - Maintain cleanliness and organization of guest areas. - Respond to guest inquiries and assistance. - Work as a room attendant when staffing shortages occur or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience required or equivalent training preferred. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. - Usage of cleaning chemicals.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43276
Property Name
Homewood Suites Long Beach Airport
Minimum
USD $17.00/Hr.
Maximum
USD $17.75/Hr.
Job Locations US-DC-Washington
Opportunity:  Housekeeping Supervisor   Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.   Potential Career Path    Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Essential Job Functions - Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   - Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) - Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly. - Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.  - Issue cleaning supplies and equipment to associates. - On occasion, clean rooms or assist staff with cleaning rooms.  - Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.  - Supervise laundry employees, if applicable. - Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Practice safe work habits and wear protective safety equipment. - Assist in the breakfast area as needed. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience or equivalent training required. - Previous supervisory responsibility preferred. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.  What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43275
Property Name
Capitol Hill Hotel - Washington Dc
Job Locations US-TX-Longview
Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Potential Career Path    Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Essential Job Functions - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43273
Property Name
Hampton Inn & Suites - Longview
Job Locations US-TX-Lufkin
Opportunity:  Night Auditor   Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path    Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Essential Job Functions - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. - Keep records of room availability and guests' accounts, manually or using computers. - Prepare and distribute daily reports. - Audit and reconcile cashiers. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Input and update financial information into BRAINS network. - Check guests/in out and perform Guest Service Agents tasks. - Respond to guest inquiries and resolve complaints.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous night audit/accounting experience or equivalent training required. - Computer knowledge/Excel and arithmetic skills required. - FSD is a plus, required within 90 days of employment. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43272
Property Name
Courtyard - Lufkin
Job Locations US-DC-Washington
Opportunity:  Engineer   Perform preventative and repair maintenance work to ensure hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.   Potential Career Path    Engineering Supervisor - Chief Engineer - Area Chief Engineer Essential Functions - Conduct room inspections and identify repair needs. - Install or repair sheet rock and other wall coverings. - Paint designated areas and items. - Install and replace basic electrical fixtures, replace light switches, receptacles, and light bulbs. - Repair furniture. - Install, replace, and program televisions. - Perform minor plumbing functions. - Replace and repair heating and cooling pumps as well as preventative maintenance on units. - Trace and repair all types of water lines. - Troubleshoot and repair kitchen equipment. - Maintain repair and preventative maintenance records. - Perform and maintain work to local, state and Federal codes. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Work as a bell attendant in the event of staffing shortages or during peak check in/out periods. - Follow Service Recovery Guidelines. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma and Trade school course work in related field preferred. - Previous engineer/maintenance experience or equivalent training required. Work Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43263
Property Name
Hyatt Place Washington DC Georgetown
Job Locations US-CO-Denver
Opportunity:  Cocktail Server   Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.    Potential Career Path    Bartender – Beverage Manager – Food and Beverage Manager Essential Job Functions - Greet guests, take beverage orders, serve drinks, and fulfill guest requests. - Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages. - Stock service stations with items such as ice, napkins, or straws. - Follow established cash handling and bank operating procedures. - Perform side work duties according to side work schedules. - Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous food and beverage experience or equivalent training required. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2022-43252
Property Name
Renaissance Denver Central Park Hotel
Minimum
USD $14.27/Hr.
Maximum
USD $14.27/Hr.