Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 22 of 63

Job Locations US-MA-Boston | US-MA-Boston
Opportunity:  Accounting Clerk   Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures.   Your Growth Path Staff Accountant/Guest Service Agent – Regional Accountant – Controller   Your Focus - Prepare cash discrepancy reports. - Retrieve and process deposits in accordance with hotel standards. - Maintain house bank and conduct transactions according to established processes and policies. - Issue and redeem cashier banks and conduct audits as needed. - Process petty cash receipts and reimbursements. - Assist with credit-related activities, including processing of credit applications. - Provide customers with accurate and timely invoices, statements, and schedules. - Maintain an efficient collection process to include an organized filing and tracing system. - Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Practice safe work habits to ensure safety. - Perform other duties as requested by management.    Your Background and Skills - High School diploma required. - Previous accounting experience or equivalent training required. - Proficient in using Excel. - Knowledge of PMS/accounting systems preferred.   HHM Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include occasionally working on holidays, weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.   What We Believe  People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54980
Property Name
The Boxer
Job Locations US-MO-Kansas City
Opportunity:  Sales Coordinator   Performs administrative functions in support of property sales leaders.    Your Growth Path   Sales Manager or Front Office Manager – Director of Sales or General Manager   Your Focus - Promptly answer telephone calls and communicate relevant account information to managers and departments. - Type and process correspondence, proposals and contracts. - Distribute memos, contracts, resumes, room requests and amenities to relevant departments. - Politely and professionally converse with clients and respond to all inquiries. - File and organize copies of contracts and correspondence ensuring records are up to date. - Reserve and confirm rooms, meeting space, and banquet space when necessary.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management.   Your Background and Skills - High School diploma or equivalent preferred. - Previous hotel or sales experience preferred, but not required.   HHM Hotels Benefits and Perks   - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include occasionally working on holidays, weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard.   What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54972
Property Name
AC Hotel Kansas City Westport
Job Locations US-FL-Miami
Opportunity:  Business Travel Sales Manager   Responsible for the profitable development of revenue for Corporate Transient Sales by proactive sales efforts in retaining and developing existing customers and winning new clients within their assigned industry and geographical sectors. Potential Career Path    Senior Sales Manager – Director of Sales   Essential Job Functions - To concentrate his/her effort in “selling” rooms and suites (specialty& hospitality); responsible for targeted revenue goals. - Conduct sales visit and maintain good working relationship with the following: Corporate Travel Managers, Procurement Officers, Business Travel Agents and High End Leisure Agents at travel agency. - Prepare proposals/contracts in a timely fashion; turnaround customer follow-up – 24 hours. - Work closely with Leading Hotels of The World & Hersha National BT Sales team to receive 2013 & 2014 new opportunities & bid requests.  Complete all requests by deadlines provided - Build and maintain consistent volume from existing corporate accounts and high end travel agents (consortia and BAR segments). - Write individual sales action plan for this segment quarterly (monthly when requested). - To be knowledgeable of the competition in the area and our strengths and opportunities. Join pertinent associations (ACTE) and attend a few qualified events annually- networking. - Pass all relevant & detailed information on signed contracts to Reservation/ Revenue Manager to ensure rates are loaded. - Conduct entertainment and site inspection for all customer contacts; especially potential clients. - Review daily arrivals, internet, directories, etc. for future potential business as well as proper tracking. - Sales visit and entertainment with corporate clients; plan local events in order to promote RH to local market (PA luncheons with the local law firms – whom do not use travel agencies. - Recommend qualified FAM trips when relevant and important to increasing market share. - Develop new markets/source of business for Corporate Transient sales. - Generate new ideas for new promotions, partnerships/strategic alliances to build visibility and revenue opportunities. - Facilitate VIP and first time guests with reservations with volume accounts/high end travel agencies - To attend tradeshows, sales trips, industry functions both locally and beyond (mostly East coast in beginning). - Maintain contact with historical and lapsed clients to re-ignite a relationship. - Work additional hours as needed or when requested by management - Take up special assignments instructed by Director of Sales; perform any other job-related duties as assigned. - Assist team in answering phones, especially during the peak hours.  Experience - 2-3 years sales experience, preferably in the hospitality industry; preferably corporate sales. - College degree in hospitality or business administration is required. - Extensive experience in similar luxury establishment. - Experience in a similar operational area for a minimum of two years; (corporate sales& high end leisure travel agencies an advantage). - The specific strategic or operational knowledge needed to perform the job. - SalesPro, Delphi & Opera knowledge is a plus; understanding the software(s). - Financial accounting processes. Work Environment and Context - Work indoors in environmentally controlled conditions with external and internal customers. - Stand, use hands to handle, control objects and tools, and use telephone and computer systems. - Face to face and indirect contact with the public. - Handle conflict situations as well as dealing with unpleasant, angry, or discourteous people. - Handle cash, other forms of currency and occasionally guests’ valuables. - Maintain composure and patience during times of high hotel volume and during emergency situations. - Responsible for work outcomes and results. - Able to communicate well in English. - Comply with Hersha and the hotel brand’s guidelines and requirements.  What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54969
Property Name
Sheraton Miami Airport Hotel
Job Locations US-FL-Orlando
Opportunity:  Lifeguard   Promote the safety and well-being of guests utilizing the pool facilities in accordance with established guest service and sustainability standards. Potential Career Path    Lifeguard Supervisor -  Recreations Manager   Essential Job Functions - Monitor guest activity in pool area to ensure safe use of the pool.  - Apply and enforce pool rules and regulations consistently. - Assist distressed swimmers in emergency swimming situations.  - Coordinate emergency procedures and provide first aid in emergency situations as trained and authorized. - Respond to guest inquiries and provide resort information upon request. - Perform general maintenance and care of facilities and equipment as requested. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High school diploma or equivalent. - Previous lifeguard experience preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. - Work area contains exposure to chemicals such as chlorine and other water purification chemicals.  What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54967
Property Name
Holiday Inn Resort Orlando Suites - Waterpark
Job Locations US-PA-Pittsburgh
Opportunity:  Line Cook   Prepare food items in accordance with production requirements and established guest service and sustainability standards. Your Growth Path    Lead Cook – Sous Chef – Assistant to the Head Chef   Your Focus - Prepare food of consistent quality following recipe cards and production and portion standards. - Begin food items that are prepared ahead of time, making sure not to over-prepare estimated needs. - Date all food containers and rotate per Hersha Hospitality standards, making sure that all perishables are kept at proper temperatures. - Check pars for shift use, determine necessary preparation, freezer pull and line set-up. Note any out-of-stock items or possible shortages. - Return all food items not used on the next shift to designated storage areas, being sure to cover and date all perishables. - Assist in setting up plans and actions to correct any food cost problems, and control food waste, loss and usage per Hersha Hospitality standards. - Operate, maintain and properly clean kitchen tools and equipment. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management.   Your Background and Skills - High school diploma or equivalent. - 2 years of related experience.   HHM Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program    Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.   What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54963
Property Name
Hotel Indigo Pittsburgh University-Oakland
Job Locations US-DC-Washington
Opportunity:  Director of Sales    Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships.   Your Growth Path  Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP Sales   Your Focus   - Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Use internal and external resources and data to develop strategic plans to incorporate all business segments. - Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value. - Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel. - Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan. - Achieve annual hotel revenue goals as agreed upon and established in the annual budget. - Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. - Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. - Articulate and leverage the benefits of the hotel to close sales opportunities. - Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment. - Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development. - Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood. - Travel locally to conduct outside calls, promote the hotel, and review competition. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management.   Your Background and Skills   - Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus. - Previous sales experience in a comparable hotel size and scope required with operations experience preferred. - Public relations and community marketing experience required. - Proficient in use of Excel, Word, Delphi and access database tools.   HHM Benefits and Perks   - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Quarterly Bonuses and Incentives - Employee Assistance and Wellness Program - Educational/Professional Development - Technology Reimbursements     Work Environment and Context   - Work schedule varies and may include occasionally working on holidays, weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. - Moderate travel between hotel and client’s locations required.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54961
Property Name
Hyatt Place Washington DC Georgetown
Job Locations US-NC-Charlotte
Opportunity:  Housekeeping Supervisor   Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.   Your Growth Path   Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Your Focus - Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   - Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) - Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly. - Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.  - Issue cleaning supplies and equipment to associates. - On occasion, clean rooms or assist staff with cleaning rooms.  - Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.  - Supervise laundry employees, if applicable. - Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Practice safe work habits and wear protective safety equipment. - Assist in the breakfast area as needed. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills  - High School diploma preferred. - Previous housekeeping experience or equivalent training required. - Previous supervisory responsibility preferred.   HHM Benefits and Perks - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program    Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.    What We Believe  People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54960
Property Name
Hyatt House Charlotte Airport
Job Locations US-VA-Arlington
Opportunity:  Maintenance Technician  Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.   Your Growth Path Engineer - Engineering Supervisor - Chief Engineer Your Focus - Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rock and wallpaper.  - Install or repair sheetrock and other wall coverings. - Paint designated areas and items. - Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures. - Perform minor plumbing functions. - Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow Service Recovery Guidelines. - Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal. - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. - Perform other duties as requested by management. Your Background and Skills - High School diploma and Trade school course work in related field preferred. - Previous maintenance experience or equivalent training required. Work Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54957
Property Name
Crystal City Marriott at Reagan National Airport
Minimum
USD $19.00/Hr.
Maximum
USD $22.00/Hr.
Job Locations US-VA-Arlington
Opportunity:  Lead Engineer   Perform general maintenance functions at a high level to ensure quest service and sustainability standards are achieved and maintained throughout the hotel structure.       Potential Career Path    Engineering Supervisor – Chief Engineer – Area Chief Engineer   Essential Functions - Provide general direction and supervision to maintenance engineers, coordinating work orders and corresponding assignments.   - Conduct room inspections and identify repair needs.    - Install or repair sheet rock and other wall coverings. - Paint designated areas and items. - Install and replace basic electrical fixtures. Replace light switches, receptacles, light bulbs and fixtures. - Repair furniture. - Install, replace and program televisions. - Perform minor plumbing functions. - Replace and repair heating and cooling pumps as well as preventative maintenance on units.                     - Troubleshoot and repair kitchen equipment. - Maintain repair and preventive maintenance records. - Perform and maintain work to local, state and Federal codes. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Work as a bell attendant in the event of staffing shortages or during peak check in/out periods. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma and Trade school course work in related field preferred. - Previous engineer/maintenance experience or equivalent training required. HHM Benefits and Perks   - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program   Work Environment and Context - Work schedule varies and may include working on holidays and weekends or alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54956
Property Name
Crystal City Marriott at Reagan National Airport
Minimum
USD $22.00/Hr.
Maximum
USD $34.00/Hr.
Job Locations US-CA-San Mateo
Opportunity:  Bistro Server Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.  Your Growth Path  Banquet Server/Captain; Restaurant Supervisor – Restaurant Manager – Banquet Manager Your Focus - Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times. - Take orders from customers, input orders, obtain payment and provide change. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Prepare food, coffee and other beverages, including alcohol, when necessary.  - Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies. - Clean all equipment and areas, locking equipment doors, etc. - Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages. - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Ensure overall guest satisfaction. - Perform other duties as requested by management. Your Background and Skills - High School diploma or equivalent preferred. - Previous food and beverage experience or equivalent training required. Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54955
Property Name
Holiday Inn & Suites San Mateo-San Francisco
Minimum
USD $19.00/Hr.
Maximum
USD $20.00/Hr.
Job Locations US-DC-Washington
Opportunity:  Night Auditor   Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path   Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. - Keep records of room availability and guests' accounts, manually or using computers. - Prepare and distribute daily reports. - Audit and reconcile cashiers. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Input and update financial information into the BRAINS network. - Check guests in/out and perform Guest Service Agents tasks. - Respond to guest inquiries and resolve complaints.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills - High School diploma or equivalent preferred. - Previous night audit/accounting experience or equivalent training required. - Computer knowledge/Excel and arithmetic skills required. - FSD is a plus, required within 90 days of employment.   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54949
Property Name
Hyatt Place Washington DC NoMa
Job Locations US-NY-Ithaca
Opportunity:  Valet Parker   Greet guests upon arrival and departure and park and retrieve guests’ vehicles in accordance with established guest service and sustainability standards.   The hours are 11 p.m. to 7 a.m. Potential Career Path     Guest Service Agent – Bell Captain– Guest Service Manager   Essential Job Functions - Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles. - Grasp, lift and/or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff. - Read luggage tags and provide claim tickets to ensure appropriate delivery. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High school diploma or equivalent. - Previous related experience a plus. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54948
Property Name
Ithaca Marriott Downtown on the Commons
Minimum
USD $16.32/Hr.
Maximum
USD $16.32/Hr.
Job Locations US-TX-Waco
Opportunity:  Front Desk Manager   Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.   Potential Career Path    Front Office Manager – Rooms Division Manager – Assistant General Manager   Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Oversee all front office operations in the absence of the Assistant General Manager.  - Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests. - Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. - Respond to brand Guest Alerts for resolution as needed. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays. - Assist in hotel food and beverage when needed, where applicable. - Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures. - Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts. - Review correspondence from guests and incident logs; direct staff according to information obtained. - Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff. - Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained. - Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained. - Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - Associate’s or Bachelor’s degree preferred. - 1 to 3 years hospitality related experience, including front desk operations experience. Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54947
Property Name
Hampton Inn & Suites - Waco South
Job Locations US-DC-Washington
Opportunity: Director of Engineering   Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.       Potential Career Path     Area Chief Engineer – Regional Director of Engineering   Essential Job Functions - Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Conduct room inspections, and identify repair needs.  - Manage and coordinate bids, quotes and contracts for 3rd party vendors.  - Oversee small projects, or PIPS, and manage and report on the work progress.     - Install or repair sheet rock and other wall coverings. - Paint designated areas and items. - Install and replace basic electrical fixtures.  Replace light switches, receptacles, light bulbs, and fixtures. - Install, replace, and program televisions. - Perform minor plumbing functions. - Replace and repair heating and cooling pumps as well as preventative maintenance on units.                     - Troubleshoot and repair kitchen equipment. - Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM’s on all rooms and equipment. - Maintain the building exterior and “curb appeal” of entire hotel grounds - Refurbish, paint and finish furniture and fixtures as needed. - Test, examine, and maintain hotel’s life safety systems to ensure they are 100% operational at all times. - Maintain repair and preventive maintenance records and coordinate compliance of service contracts. - Perform and maintain work to local, state and Federal codes. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma and/or trade school course work in related field preferred. - Previous supervisory engineer/maintenance experience required or equivalent training. - Certifications may be required. Work Environment and Context - Work schedule varies and may include working on holidays and weekends or alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54943
Property Name
The Morrow Hotel Washington, DC Curio Collection by Hilton
Job Locations US-TX-Texarkana
Opportunity:  Night Auditor   Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path   Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. - Keep records of room availability and guests' accounts, manually or using computers. - Prepare and distribute daily reports. - Audit and reconcile cashiers. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Input and update financial information into the BRAINS network. - Check guests in/out and perform Guest Service Agents tasks. - Respond to guest inquiries and resolve complaints.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skills - High School diploma or equivalent preferred. - Previous night audit/accounting experience or equivalent training required. - Computer knowledge/Excel and arithmetic skills required. - FSD is a plus, required within 90 days of employment.   Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54942
Property Name
Candlewood Suites - Texarkana
Job Locations US-CA-Culver City
Title:  Group Sales Manager  – Courtyard by Marriott LA Westside We have a great opportunity for you to make an outsized impact as an individual contributor in a close-knit team! We pride ourselves in providing an inclusive and well-balanced culture for a new team member to thrive. Courtyard LA Westsidehas undergone a complete renovation, a top to bottom transformation. Come be a part of the excitement!   Potential Career Path: Property Director of Sales – Area Director of Sales – Regional Director of Sales   Benefits and Perks: - Quarterly Incentive (criteria exclusively sales segment focused)  - Outstanding Medical, Dental and Vision Health Insurance - Life Insurance & Employee Assistance and Wellness Program - Paid Time Off - 401k Company Match - Dependent Care Spending Account - Travel Discounts at Marriott Hotels (Rooms & F&B)  - Cell Phone Reimbursements - Free Gated Parking Description: Your duties will include strengthening our reputation in the market, soliciting new accounts as well as maintaining strong relationships with existing ones, be part of strategic sales business plans and drive sales volume to budgeted levels and beyond in group or business travel segments depending on team strengths and dynamic. In addition to being an excellent communicator, our ideal candidate will also have to demonstrate exceptional negotiation skills and creativity to capture the ideal pieces of business.   Requirements: We’re seeking someone with creativity and high energy who comes with passion for uncovering new business, rethinking old strategies, and connecting interpersonally with clients both inside and outside the organization.  The ideal candidate has proven results in achieving revenue goals while also providing exceptional client service with clients, vendors and other team members. Responsibilities: - Model proper selling techniques and commit to your personal sales goal in respected segment(s). - Achieve quarterly team goals by sourcing new accounts, maximize current portfolios and enable the ideal group and banquet business that supports the overall hotel revenue goals.  - Travel to conduct outside calls, mostly local but also attend essential trade shows occasionally, promoting the hotel and review competition frequently. - Proactive Sales – Saturates and penetrates assigned accounts for corporate groups, and tour & travel groups. Maintains current business relationships and networks for new business. - Builds and strengthens relationships with existing and new customers, industry organizations and Marriott networking to enable future bookings.  Activities include sales calls, entertainment, FAM trips, trade shows, etc (locally and nationally). - Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel. - Use internal and external resources and data to develop strategic plans to incorporate all business segments. - Understand sales and business processes including contract templates, support corporate and hotel goals and contribute to the enhancements of customer values. - Achieve annual hotel revenue goals as agreed upon and established in the annual budget. - Maintain hotel relationships with key accounts to increase customer satisfaction and account production. Create and maintain an effective network in the local market to gain insight and share best practices. Tight and fruitful relationships with local CVB is key.  - Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.  - Articulate and leverage the unique benefits of the hotel to close sales opportunities. - Effectively partner with the sales and offsite revenue management teams to implement sales strategies, mix of business, channel management, and pricing strategies for groups or corporate accounts. - Assumes leadership role, as requested by Director, on ad hoc task forces and special projects, including developing processes to identify potential new accounts.     Hospitality Skills: - Professionalism and courtesy are to be extended at all times to guests, associates and vendors. - Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel. - Personal/business conversations among associates to be stopped in order to assist guests. - Associates should take initiative to offer assistance or answer questions throughout the hotel. - Associates should always demonstrate self-confidence, energy, and enthusiasm. - Associates are equally responsible for their continuous training/personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns. - Associates should take responsibility to formally or informally learn about other departments within the hotel. - Associates are encouraged to offer improvement ideas and acknowledge good performance of others. - Use empowerment to exceed associate and guest expectations and resolve conflicts. - Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction. Experience: - Minimum of two (2) years of hotel sales, group or business travel experience; additional/advanced degree coursework in business administration, marketing, revenue management and communications a plus. - Marriott systems and Salesforce for Delphi.fdc systems proficiency is exceptional - Previous sales experience in a comparable hotel of our size and scope required with operations experience preferred. - Proficiency with standard Microsoft Office. Ability to perform critical analysis. Knowledge of Salesforce a plus, Opera or similar PMS, relevant RMS knowledge, Demand360, Knowland and other industry-wide database tools. - Experience in the West LA market is going to help you succeed in this role   Environment: - Mon-Fri work schedule and may include occasionally working on holidays, and/or weekends depending on business needs. - On-Property office environment  
ID
2024-54941
Property Name
Courtyard LA Marriott - Westside
Minimum
USD $68,000.00/Yr.
Maximum
USD $75,000.00/Yr.
Job Locations US-CA-South San Francisco
Opportunity:  Guest Service Agent   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path   Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus - Immediately greet guests and offer to assist with their needs. - Register and assign guests to hotel rooms. - Establish methods of payment and verify credit. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or the PMS system. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skill - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred.   Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54940
Property Name
Larkspur Landing South San Francisco
Minimum
USD $18.00/Hr.
Maximum
USD $19.00/Hr.
Job Locations US-CA-South San Francisco
Opportunity:  Executive Housekeeper   Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Potential Career Path   Area Executive Housekeeper – Assistant General Manager – General Manager Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  - Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety. - Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns. - Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures. - Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. - Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner.  - Prepare required paperwork pertaining to departmental functions. - Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.  - Develop and implement policies and procedures for the operation of the department or the hotel. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Two years previous housekeeping supervisor experience required. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54939
Property Name
Larkspur Landing South San Francisco
Minimum
USD $27.00/Hr.
Maximum
USD $32.00/Hr.
Job Locations US-CO-Lone Tree
Opportunity:  Guest Service Agent   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path   Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus - Immediately greet guests and offer to assist with their needs. - Register and assign guests to hotel rooms. - Establish methods of payment and verify credit. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or the PMS system. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Perform other duties as requested by management.   Your Background and Skill - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred.   Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54938
Property Name
Denver Marriott South at Park Meadows
Minimum
USD $17.00/Hr.
Maximum
USD $18.00/Hr.
Job Locations US-MI-Novi
Opportunity:  Restaurant Server   Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.  Your Growth Path   Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Your Focus - Take food and beverage orders and place orders in the point of service system. - Ensure overall guest satisfaction. - Set and clear tables in dining areas. - Stock service stations with items such as ice, napkins, or straws. - Pick up orders from food preparation areas and ensure food is prepared accordingly.  - Prepare guest check and if appropriate complete payment transaction. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.   - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management.   Your Background and Skills - High School diploma or equivalent preferred. - Previous food and beverage experience required or equivalent training. - Knowledge of POS systems. - TIPS certification preferred.   HHM Benefits and Perks   - Competitive wages for full time and part time opportunities - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Employee Assistance and Wellness Program - Educational/Professional Development - Referral Bonus Program    Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.    What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2024-54937
Property Name
Hilton Garden Inn Detroit - Novi