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SUMMARY OF RESERVATION SPECIALIST POSITION:
The Reservation Specialist handles incoming reservation inquiries, processes bookings, and provides excellent customer service, ensuring smooth and accurate hotel operations for all guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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JOB SUMMARY
Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s...
Opportunity: Front Desk Supervisor
Supervise front desk operations in accordance with established guest service, quality and sustainability standards.
Your Growth Path
Opportunity: Cook
Prepare food items according to recipes and standards, taking pride in the excellence and quality of cuisine, while maintaining a safe and sanitary work environment.
Opportunity: Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Your Growth Path
Opportunity: Breakfast Attendant
Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.
Your Growth Path
Opportunity: Housekeeping Supervisor
Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.
Opportunity: Breakfast Attendant
Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.
Your Growth Path
Opportunity: Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Your Growth Path
Opportunity: Line Cook
Prepare food items in accordance with production requirements and established guest service and sustainability standards.
Opportunity: Front Office Manager
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path
Opportunity: Maintenance Technician
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path
Opportunity: Complex Senior Group Sales Manager
Responsible for the profitable development of revenue from the Group Segment through sales efforts that will result in guest satisfaction, and to solicit past and new business ensuring all revenue goals are achieved or exceeded.
Opportunity: Front Desk Manager
Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.
Potential Career Path
Opportunity: Pastry Cook
Prepare pastries and baked goods according to recipes and standards. Take pride in the excellence and quality of cuisine, while maintaining a safe and sanitary work environment.
Potential Career Path
Pastry Chef – Executive Pastry Chef – Food and Beverage Director
Essential Job Functions
- Follow recipes to prepare food items accordingly.
- Set up work station with required mis en place, tools, equipment and supplies.
- Work with staff in preparation of baked goods for A la Carte Restaurant,...
Opportunity: Maintenance Manager
Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.
Opportunity: Maintenance Manager
Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.
Opportunity: Engineering Supervisor
Perform general maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.
