Job Listings

Opportunity:  Bartender   Join two-time Chopped Champion Tatiana Rosana open the brand new Para Maria Kitchen and Bar concept and serve beverages and food to guests in a courteous and friendly manner in accordance with established brand/hotel guest service sustainability standards     Potential Career Path    Beverage Manager/Restaurant Supervisor – Restaurant Manager – Food & Beverage Manager   Essential Functions - Maintain clean and organize bar areas. - Slice and pit fruit for garnishing drinks. - Check identification of customers to verify age requirements for purchase of alcohol. - Prepare and serve drink and/or food orders. - If applicable, take orders, serve and address guests seated at tables in bar and lounge areas. - If applicable, clean and reset tables in bar and lounge areas. - Issue guest check and complete payment process.  - Adhere to all cash handling standards. - Keep a well monitored and maintained attendance record. - Follow standards for identifying and managing intoxicated guests.  - Complete beverage requisitions to maintain par levels as needed. - Complete required side work prior to opening and closing shifts. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Assist with taking beverage inventory.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High school diploma preferred. - TIPS certified a plus. - Previous bartending/mixologist experience required or equivalent training. - Food Sanitation certificate a plus, required within 90 days of employment. Work Context - Work schedule varies and may include working on holidays, weekends and different shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.  What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Restaurant Server   Join two-time Chopped Champion Tatiana Rosana open the brand new Para Maria Kitchen and Bar concept and serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service sustainability standards. Potential Career Path    Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Essential Job Functions - Set and clear tables in dining areas. - Stock service stations with items such as ice, napkins, or straws. - Take food and beverage orders and place order in point of service system. - Pick up order from food preparation areas and ensure food is prepared accordingly.  - Prepare guest check and if appropriate complete payment transaction. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.   - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous food and beverage experience required or equivalent training. - Knowledge of POS system. - TIPS certification preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Host/Hostess   Join two-time Chopped Champion Tatiana Rosana open the brand new Para Maria Kitchen and Bar concept. Greet and escort guests to restaurant and cocktail tables in accordance with established guest service and sustainability standards in Outlook Kitchen & Bar and Lookout Rooftop Bar. Potential Career Path    Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor Essential Job Functions - Meet and greet guests as they arrive, offer choice of seating, escort to dining or lounge table and present menu. - Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management. - Maintain proper set-up of dining room and rooftop. - To include but not limited to: - Clearing of items from previous guests. - Wiping of menus and service areas. - Assist as needed or requested with service.  - Receive records and make any necessary arrangements for reservations and special functions in the restaurant. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform open table updates as needed for seating of new guests. - Perform other duties as requested by management. Position Requirements - High school diploma or equivalent. - Previous customer service experience preferred. Work Environment and Context - Work schedule varies and will include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Night Auditor   Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent  tasks and duties. Potential Career Path    Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Essential Job Functions - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. - Keep records of room availability and guests' accounts, manually or using computers. - Prepare and distribute daily reports. - Audit and reconcile cashiers. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Input and update financial information into BRAINS network. - Check guests/in out and perform Guest Service Agents tasks. - Respond to guest inquiries and resolve complaints.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous night audit/accounting experience or equivalent training required. - Computer knowledge/Excel and arithmetic skills required. - FSD is a plus, required within 90 days of employment. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Massage Therapist   As a Licensed Massage Therapist this individual, through their touch, will relieve pain and stress, assist in rehabilitation of injuries, improve circulation, increase relaxation, and aid in the general wellness of clients.   Essential Job Functions   - Assess and accommodates guest needs by inquiring about their physical well-being in order to perform appropriate service. - Recommend spa products that fit the guest’s needs. - Manipulate muscles or other soft tissues to meet desired results in a professional manner. - Perform body treatments on guests using safe and professional techniques. - Maintain appropriate inventory of all products necessary to perform all massages and body treatments including towels, sheets, robes, products, etc. - Present a neat and orderly work area consistent with the high standards of the facility. - Constantly maintain an up-to-date knowledge of the personal services performed. - Handle guest questions and concerns with professionalism and courtesy. - Uphold the standards of sanitation, sterilization, and restocking rooms. - Attend and participate in all team educational meetings and trainings. - Adhere to schedule requirements. - Assist in any and all ways in the spa when not scheduled to perform services. - Perform other related services as assigned by supervisor/manager. - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Graduate from an accredited school of massage therapy. - Must maintain a current state of PA license.  - Minimum 1+ year of experience as licensed massage therapist. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Sous Chef   Assist the Executive Chef in the preparation of food and oversight of kitchen operations in accordance with established food quality, guest service and sustainability standards. Potential Career Path    Executive Sous Chef – Chef – Executive Chef   Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  - Oversee preparation and production of menus, development and execution of recipes. - Manage kitchen operations and assigned staff. - Ensure staff prepares menu items following recipes and yield guides, in accordance with department standards.  - Develop new menu items, test and create recipes. - Trains, develops and evaluates personnel with regard to proper use of standard kitchen equipment and tools, techniques and skills. - Supervise kitchen personnel to ensure that methods of cooking, garnishes and portion sizes are as prescribed. - Manage budget, monitor costs and operating needs in keeping with overall containment of unnecessary expenditures. - Direct and develop skills of the team to the achievement of department and area goals. - Evaluate all direct reports and conduct introductory period and annual performance reviews. - Maintain an open door policy and address all team member issues and/or concerns in a timely manner. - Conduct divisional/departmental staff meetings on a monthly basis. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - Degree or certification from an accredited culinary program preferred.  - 3 years experience in a managerial position of an upscale and/or high volume food service establishment required.  Work Environment and Context - Work schedule varies and will include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, using fingers and hands, stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Barista   Provide quality barista services in accordance with established guest service and sustainability standards.   Potential Career Path    Head Barista– Host or Hostess – Guest Service Agent   Essential Job Functions - Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders. - Bus coffee cart areas and tables. - Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. - Ensure that appliances are turned on/off at the appropriate times. - Stock and maintain work areas. - Take orders, input orders into POS system, collect payment and prepare orders. - Clean dishes, utensils, work areas, tables and equipment throughout the day. - Obtain change required for expected business level.  Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank. - Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages. - Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. - Customer service experience preferred. - Barista experience a plus.   Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.    What We Believe   People Are Our Capability –Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Food Runner   Serve and replenish food items offered at the restaurant. Maintain food service and cleanliness. Handle guest transactions and ensure smooth and efficient register operations. Potential Career Path      Server - Bartender   Essential Job Functions - Reports to the Restaurant Manager for daily tasks. - Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner. - Maintains sanitation and cleanliness. - Assists in storing of all deliveries . - Responsible for stocking all of the condiments, utensils in the beverage area. - Filing of coffee and teapots. - Knows front and back of house, storage area and ice room. - Maintain appearance of patio furniture and the opening and closing of umbrellas. - Responsible for pulling in signs and shutting down the Food Pavilion. - Know menu pricing, location of items and specials. - Know how each product is prepared along with its condiments. - Know how to operate all line equipment. - Maintains sanitation and cleanliness at all times. - Exhibits a "can do" attitude and total cooperation. - Reports safety issues and quality/spoilage issues. Position Requirements - Experience in a food service environment is strongly preferred. - Strong interpersonal communication skills (written and verbal) required. - Ability to work flexible schedules; including holidays, weekends, and evenings. Work Environment and Context - Requires standing and moving for extended periods. - Frequent kneeling, pushing, pulling, and lifting up to 30 lbs. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Sales Coordinator   Performs administrative functions in support of property sales leaders.    Potential Career Path    Sales Manager or Front Office Manager – Director of Sales or General Manager   Essential Job Functions - Promptly answer telephone calls and communicate relevant account information to managers and departments. - Type and process correspondence, proposals and contracts. - Distribute memos, contracts, resumes, room requests and amenities to relevant departments. - Politely and professionally converse with clients and respond to all inquiries. - File and organize copies of contracts and correspondence ensuring records are up to date. - Reserve and confirm rooms, meeting space, and banquet space when necessary.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous hotel or sales experience preferred, but not required. Work Environment and Context - Work schedule varies and may include occasionally working on holidays, weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.   What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  

Opportunity:  Prep Cook   Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.   Potential Career Path    Cook – Sous Chef – Executive Chef   Essential Job Functions - Prepare food product for home station, assist in monitoring depletion and replenishment. - Manage the awarding of additional food, supplies, and service to any station with high work volume. - Perform routine quality control inspections of all food products. Notify supervisor immediately of questionable color, smell, feel, and/or shelf life. - Assume responsibility of maintaining full menu knowledge, including but not limited to specials and upcoming events. - Maintain the cleanliness of the immediate service area, floors, and food service area by upkeep of kitchen area and appliances. - Label and store all food products according to government, state, and federal guidelines. - Restock for following shift at the end of each shift. - Adhere to standards with regard to safety, sanitation, and PPE. - Perform other job related duties as assigned. Position Requirements - Prior culinary training and/or prep cook experience. - Ability to multitask and prioritize key assignments. - Strong knife skills. Work Environment and Context - Requires standing and moving for extended periods, use of hands and fingers to operate kitchen equipment and food items. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Night Auditor   Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path    Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Essential Job Functions - Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. - Keep records of room availability and guests' accounts, manually or using computers. - Prepare and distribute daily reports. - Audit and reconcile cashiers. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Input and update financial information into BRAINS network. - Check guests/in out and perform Guest Service Agents tasks. - Respond to guest inquiries and resolve complaints.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous night audit/accounting experience or equivalent training required. - Computer knowledge/Excel and arithmetic skills required. - FSD is a plus, required within 90 days of employment. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Housekeeping Supervisor   Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.   Potential Career Path    Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Essential Job Functions - Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   - Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) - Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly. - Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.  - Issue cleaning supplies and equipment to associates. - On occasion, clean rooms or assist staff with cleaning rooms.  - Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.  - Supervise laundry employees, if applicable. - Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Practice safe work habits and wear protective safety equipment. - Assist in the breakfast area as needed. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience or equivalent training required. - Previous supervisory responsibility preferred. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.  What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Outlets Attendant/Cashier Provide excellent service and prepare prompt food and beverage to guests while maximizing sales and guest satisfaction. Essential Job Functions   - Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times - Process financial /guest transactions in an accurate, efficiently, and timely manner - Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.   - Follow food and beverage preparation and usage instructions to minimize waste. - Up-sell menu items and specials to maximize food and beverage revenues.  Work within policy to accommodate guests’ special food and drink requests. - Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines. - Perform all pre-shift and post-shifts duties, side-work, and related paperwork. - Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas.  Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management. - Complete pre, running, and post shift side-work requirements - Ability to multi – task with the needs of the business - Know all pricing, promotions, and discounts that apply to pricing - Knowledge of all amenities to properly transact and deliver to its completion - Adheres to appearance, hygiene and uniform standards - Responsible for opening, closing and running duties of cash handling policies and cash out process - Adhere to all internal controls, policies, and procedures - Attend all department and pre shifts meetings.   Position Requirements   - High School Diploma or GED. 1 year of cash handling, and food preparation experience.  - Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English. - Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department. Work Environment and Context   - Must be able to lift 50 lbs. - Must be able to work long hours/split shifts and be able to handle stressful conditions. - Must be able to swim 200 continuous yards and retrieve 10 lb. brick from the bottom of 5 1/2 feet and tread water with no hands for 2 minutes. - May be required to work rotating shifts, night shifts, and/or overtime.    What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Potential Career Path    Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Essential Job Functions - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity: People Support Coordinator Performs administrative tasks to support talent acquisition, on boarding, employee relations, benefit administration, training and hotel acquisition functions.    Potential Career Path    People Support Generalist – People Support Manager – People Support Director   Essential Job Functions - Process, verify and maintain employee and applicant documentation in human resources information systems. - Record and process employee status changes and benefits elections. - Compile and report employee and applicant data. - Assist with new hire paperwork and the on-boarding process. - Explain company human resources policies and procedures to employees and applicants. - Assist employees and applicants with completing required forms and procedures. - Coordinate employee communications. - Assist in planning employee events and informational meetings. - Provide administrative support to human resources management staff. - Prepare for and/or conduct new employee orientations. - Complete special projects such as open enrollment, hotel integrations, and employee review process. - Maintain current human resources knowledge and training. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits. - Perform other duties as requested by management. Position Requirements - High school diploma/GED required. Associates or Bachelors degree preferred. - Three years administrative support experience. - Two years human resources experience. - Strong knowledge of all applicable federal, state and local employment, health and safety regulations. - Proficiency with Microsoft Office and Outlook. Work Environment and Context - Requires sitting for extended periods, use of hands and fingers to operate computers and keyboards. - Includes occasional travel. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Controller   Supervise and direct the financial activities of the hotel, safeguard the assets, and prepare financial reports in accordance with established guest service and sustainability standards. Potential Career Path    Area Controller–Regional Controller– Corporate Controller   Essential Job Functions - Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Analyze financial data of operations, in order to advise hotel management and to assist in maintaining an efficient operation. - Monitor and approve all sales, purchases, salaries and expenses of the hotel. - Prepare, review, and present the Monthly Report of Operations. - Prepare forecasts and budgets as required (annual, revised annual, monthly, and/or on Hersha Hospitality/owner's request). - Ensure payroll practices meet Fair Labor Standards Act. - Oversee contracts and legal agreements, and assist hotel management in maintaining licenses, permits, insurance and contracts. - Establish and audit internal financial controls, including purchasing, cash handling and disbursements, inventories, hotel equipment, master keys, and associate time records. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - Bachelor’s Degree required, preferably in Accounting or Finance. - 5 to 10 years' of accounting experience in the hospitality industry. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.  What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Restaurant Server   Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.  Potential Career Path    Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Essential Job Functions - Take food and beverage orders and place order in point of service system. - Ensure overall guest satisfaction. - Set and clear tables in dining areas. - Stock service stations with items such as ice, napkins, or straws. - Pick up order from food preparation areas and ensure food is prepared accordingly.  - Prepare guest check and if appropriate complete payment transaction. - Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.  - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.   - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous food and beverage experience required or equivalent training. - Knowledge of POS system. - TIPS certification preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards.    Potential Career Path    Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper   Essential Job Functions - Greet guests upon interaction with a warm and friendly greeting.  - Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming. - Change bed linens and replace towels and other amenities. - Clean and polish furniture and fixtures; dust furniture, walls or equipment. - Notify managers concerning the need for repairs in guest rooms. - Process guest items left in rooms according to lost and found policy. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform house person and lobby attendant duties when short staffed or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous housekeeping experience required or equivalent training. - Understand and communicate in English. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends. - Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Chief Engineer   Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.      Potential Career Path   Area Chief Engineer – Regional Director of Engineering   Essential Job Functions - Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  - Conduct room inspections and identify repair needs.  - Manage and coordinate bids, quotes and contracts for 3rd party vendors.  - Oversee small projects, or PIPS, and manage and report on the work progress.     - Install or repair sheet rock and other wall coverings. - Paint designated areas and items. - Install and replace basic electrical fixtures.  Replace light switches, receptacles, light bulbs, and fixtures. - Install, replace, and program televisions. - Perform minor plumbing functions. - Replace and repair heating and cooling pumps as well as preventative maintenance on units.                    - Troubleshoot and repair kitchen equipment. - Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM’s on all rooms and equipment. - Maintain the building exterior and “curb appeal” of entire hotel grounds - Refurbish, paint and finish furniture and fixtures as needed. - Test, examine, and maintain hotel’s life safety systems to ensure they are 100% operational at all times. - Maintain repair and preventive maintenance records and coordinate compliance of service contracts. - Perform and maintain work to local, state and Federal codes. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma and/or trade school course work in related field preferred. - Previous supervisory engineer/maintenance experience required or equivalent training. - Certifications may be required. - HVAC certification is required.  Work Environment and Context - Work schedule varies and may include working on holidays and weekends or alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity:  Public Area Attendant   Maintain cleanliness of public areas in accordance with established guest service and sustainability standards.   Potential Career Path    Room Inspector – Housekeeping Supervisor – Executive Housekeeper   Essential Job Functions - Clean all hard and textile surfaces and restrooms within public space; and respond to guest room requests. - Ensure internal windows and doorways are free of fingerprints and smudges. - Ensure that furniture and hard surfaces of public areas are clean and organized. - Ensure floors are free of debris. - Clean any carpet spots. - Ensure all surfaces of elevators are clean and free of debris. - Empty all waste receptacles in public areas. - Clean employee break room and employee restroom. - Utilize chemicals according to directions and familiarize self with all Material Safety Data Sheets. - Follow procedures concerning protection against blood borne pathogens. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High school diploma or equivalent. - Previous related experience preferred. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It