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Job Locations US-FL-Daytona Beach
Opportunity:  Bus Person   Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.    Potential Career Path    Food Runner – Restaurant Server– Restaurant Floor Manager   Essential Job Functions - Clear dirty table settings and prepare table for resetting. - Maintain stock and cleanliness of stations for all meal periods. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Transport all dirty tableware from dining room to dishwashing area. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. Work Environment and Context - Work schedule varies and may include working on holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43905
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Cook   Prepare food items according to recipes and standards, taking pride in the excellence and quality of cuisine, while maintaining a safe and sanitary work environment.  Potential Career Path    Lead Cook – Sous Chef – Executive Chef – Food and Beverage Director Essential Job Functions - Follow recipes to prepare food items accordingly. - Wash, peel, and cut fruits and vegetables; cut, trim, or clean meat. - Prepare appetizers, salads, or cold dishes. - Bake, roast, broil, and steam meats, fish, vegetables, and other foods. - Bake breads, rolls, or other baked goods. - Portion, arrange, and garnish food for pick up by server or deliver to guests. - Maintain clean and sanitized work areas such as cutting boards, counters and work spaces. - Secure and store food items properly. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow safe food handling procedures.  - Follow guidelines related to sustainability practices related to HHM’s EarthView program.  - Practice safe work habits and wear protective safety equipment. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Position Requirements - High School diploma preferred. - Previous culinary experience or equivalent training required. - Department of Health Sanitation certificate may be required. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43904
Property Name
Hilton Daytona Beach Oceanfront Resort
Minimum
USD $12.00/Hr.
Maximum
USD $16.00/Hr.
Job Locations US-FL-Daytona Beach
Opportunity:  Security Officer   Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.   Potential Career Path    Security Supervisor/Manager – Director of Security Essential Job Functions - Patrol designated hotel areas. - Respond to disturbances and emergency situations.   - Maintain daily activity log. - Maintain confidentiality with respect to guest and employee incidents. - Prepare incident and other reports and communicate all related information to hotel management. - Access secured areas for authorized personnel. - Complete incident/accident reports in a clear and concise manner. - Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Monitor TV cameras, if applicable. - Perform bell person tasks and assist guests with luggage. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent and/or experience in a hotel or related field preferred. - Prior security experience desirable.  - CPR/First Aid preferred.  Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2023-43903
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Restaurant Expeditor   Ensure all food is prepared at the appropriate time and delivered to the correct guest in a timely and efficient manner. Potential Career Path     Prep Cook, Line Cook, Supervisor   Essential Job Functions   - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. - Receive order tickets from servers and call them into the kitchen - Ensure orders are being prepared with the correct priority  - Ensure all orders are being prepared according to menu specifications - Check dishes before delivery for accuracy, presentation and temperature - Ability to read the line and assist with calling out ticket items when necessary - Knowledge of Food safety and food handling procedures - Practical food knowledge and knife skills - Assist the kitchen with any other job-related actives/ help where needed - Maintain station with fresh product, this includes being responsible for preparing and assembling all expo related items (e.g., Lettuce, Tomato, Onion set up, specialty condiments, salsa, pickle spears…ext.) - Ability to prep menu items (follow recipes) daily to assist the cooks when needed - Ability to follow directions and take orders - Transfer important information between the kitchen and the wait staff (e.g., when a customer has a particular request) - Outstanding coordination and multi-tasking abilities - Demonstrate a customer-oriented approach - Previous Expeditor Experience is preferred     Position Requirements   - High School diploma or equivalent preferred - Previous food and beverage experience required or equivalent training   Work Environment and Context - Requires standing and moving for extended periods. - Frequent kneeling, pushing, pulling, and lifting up to 25 lbs.
ID
2023-43902
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Restaurant Expeditor   Ensure all food is prepared at the appropriate time and delivered to the correct guest in a timely and efficient manner. Potential Career Path     Prep Cook, Line Cook, Supervisor   Essential Job Functions   - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. - Receive order tickets from servers and call them into the kitchen - Ensure orders are being prepared with the correct priority  - Ensure all orders are being prepared according to menu specifications - Check dishes before delivery for accuracy, presentation and temperature - Ability to read the line and assist with calling out ticket items when necessary - Knowledge of Food safety and food handling procedures - Practical food knowledge and knife skills - Assist the kitchen with any other job-related actives/ help where needed - Maintain station with fresh product, this includes being responsible for preparing and assembling all expo related items (e.g., Lettuce, Tomato, Onion set up, specialty condiments, salsa, pickle spears…ext.) - Ability to prep menu items (follow recipes) daily to assist the cooks when needed - Ability to follow directions and take orders - Transfer important information between the kitchen and the wait staff (e.g., when a customer has a particular request) - Outstanding coordination and multi-tasking abilities - Demonstrate a customer-oriented approach - Previous Expeditor Experience is preferred     Position Requirements   - High School diploma or equivalent preferred - Previous food and beverage experience required or equivalent training   Work Environment and Context - Requires standing and moving for extended periods. - Frequent kneeling, pushing, pulling, and lifting up to 25 lbs.
ID
2023-43901
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Food Runner   Serve and replenish food items offered at the restaurant. Maintain food service and cleanliness. Handle guest transactions and ensure smooth and efficient register operations. Potential Career Path      Server - Bartender   Essential Job Functions - Reports to the Restaurant Manager for daily tasks. - Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner. - Maintains sanitation and cleanliness. - Assists in storing of all deliveries . - Responsible for stocking all of the condiments, utensils in the beverage area. - Filing of coffee and teapots. - Knows front and back of house, storage area and ice room. - Maintain appearance of patio furniture and the opening and closing of umbrellas. - Responsible for pulling in signs and shutting down the Food Pavilion. - Know menu pricing, location of items and specials. - Know how each product is prepared along with its condiments. - Know how to operate all line equipment. - Maintains sanitation and cleanliness at all times. - Exhibits a "can do" attitude and total cooperation. - Reports safety issues and quality/spoilage issues. Position Requirements - Experience in a food service environment is strongly preferred. - Strong interpersonal communication skills (written and verbal) required. - Ability to work flexible schedules; including holidays, weekends, and evenings. Work Environment and Context - Requires standing and moving for extended periods. - Frequent kneeling, pushing, pulling, and lifting up to 30 lbs. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43899
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Steward   Perform dishwashing and kitchen cleaning functions. Potential Career Path    Cook or Stewarding Supervisor - Executive Steward or Sous Chef  Essential Job Functions - Wash dishes, glassware, flatware, pots and pans. - Operate dishwashing and other kitchen cleaning equipment. - Place clean dishes, utensils, or cooking equipment in storage areas. - Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. - Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. - Sweep and wash floors and clean trash cans. - Sort and remove trash, placing it in designated pickup areas. - Perform food preparation functions in the event to staffing shortages or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous stewarding experience required or equivalent training. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends, etc. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2023-43895
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards.   Potential Career Path    Assistant Front Office Manager – Front Office Manager – Assistant General Manager   Essential Job Functions - Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  - Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays. - Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.  - Perform bookkeeping activities such as balancing accounts and conducting audits. - Make and confirm reservations. - Promote Hersha Hospitality and brand-specific marketing programs. - Greet guests immediately upon arrival; register and assign guests to hotel rooms. - Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. - Compute bills, collect payments, handle cash, and make change for guests. - Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. - Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - Associate’s or Bachelor’s degree preferred. - 1 to 3 years of related experience. Work Environment and Context - Work schedule varies and may include working on all shifts, holidays and weekends. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43894
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Steward   Perform dishwashing and kitchen cleaning functions. Potential Career Path    Cook or Stewarding Supervisor - Executive Steward or Sous Chef  Essential Job Functions - Wash dishes, glassware, flatware, pots and pans. - Operate dishwashing and other kitchen cleaning equipment. - Place clean dishes, utensils, or cooking equipment in storage areas. - Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. - Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. - Sweep and wash floors and clean trash cans. - Sort and remove trash, placing it in designated pickup areas. - Perform food preparation functions in the event to staffing shortages or during peak periods. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.   - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent preferred. - Previous stewarding experience required or equivalent training. Work Environment and Context - Work schedule varies and may include working on holidays, and weekends, etc. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It  
ID
2023-43892
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Accounting Clerk II   Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures.   Potential Career Path    Staff Accountant/Guest Service Agent – Regional Accountant – Controller   Essential Job Functions - Prepare cash discrepancy reports. - Retrieve and process deposits in accordance with hotel standards. - Maintain house bank and conduct transactions according to established processes and policies. - Issue and redeem cashier banks and conduct audits as needed. - Process petty cash receipts and reimbursements. - Assist with credit-related activities, including processing of credit applications. - Provide customers with accurate and timely invoices, statements, and schedules. - Maintain an efficient collection process to include an organized filing and tracing system. - Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits to ensure safety. - Perform other clerical duties as requested by management.    Position Requirements - High School diploma required. - 2 Years Previous accounting experience or equivalent training required. - Proficient in using Excel. - Knowledge of PMS/accounting systems preferred.   Work Environment and Context - Work schedule varies and may include occasionally working on holidays, weekends. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.   What We Believe    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43823
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity: Engineering Office Coordinator   The Engineering Office Coordinator provides administrative support to the departmental team.  The Office Coordinator will perform minor preventive and repair maintenance work. The role requires one to follow established quality and sustainability standards while treating guests in a warm and friendly manner.   Potential Career Path    Engineering Supervisor -– Chief Engineer – Area Chief Engineer   Essential Job Functions - Serve as dispatcher for all engineers. - Perform general office duties, i.e., answering phones, update monthly general ledger, and maintaining professional relationships with vendors. - Assist with purchasing and management of purchase orders. - Perform general maintenance as needed, in accordance with local, state, and Federal codes. - Administer the preventative maintenance program and update monthly maintenance log. - Be aware of guest satisfaction scores and develop process improvement methodology to increase departmental and overall guest satisfaction. - Follow Service Recovery Guidelines. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Position Requirements - High School diploma and Trade school coursework in related field required. - Minimum of two years’ experience. Work Environment and Context -  Work schedule varies and may include working on holidays, weekends, and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43762
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards – both at the Hotel’s registration desk as well as inside the Front Office operating the hotel’s phone system.   Potential Career Path    Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager   Position Requirements - Immediately greet guest and offer to assist with their needs. - Consistently offer professional, friendly, and engaging service. - Upselling guest rooms and promoting hotel services. - Register and assign guests to hotel rooms. - Establish method of payment and verify credit. - Promptly and professionally answer telephone calls and direct to correct extensions. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or PMS system. - Input and retrieve messages from the computer as requested. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm with guest. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Act as dispatcher for Security, Guest Services, and Operations’ Associates. Provide timely information via two way radios. - Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately. Initiate emergency response as necessary and legibly document pertinent details. - Perform other duties as requested by management. - In downtime ensure the department is set up for success by appropriately blocking guestrooms, balancing room types, and pre-blocking VIP rooms. Also, assist in room changes as well as with daily checkouts. Experience - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43711
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Outlet Manager   Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards. Potential Career Path    Food and Beverage Director - Area Food & Beverage Director – Assistant General Manager    Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Ensure that food quality is consistent, appealing, and prepared to guest specifications. - Interact with guests to obtain feedback on quality of service and food in outlet. - Ensure that the restaurant complies with sanitation and safety standards for guests and associates. - Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.                                                                                                               - Check that all equipment is in working order. - Follow up on work orders so repairs and maintenance of facility are completed on a timely basis. - Document inventory forecast usage and monitor supply. - Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. - Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance. - Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. - Servicing banquets and all inhouse functions. - Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.  Position Requirements - Associates degree preferred. - 3-6 years restaurant experience required. Work Environment and Context - Work schedule varies and will include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe    People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
ID
2023-43666
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Lead Barista   Provide quality barista services in accordance with established guest service and sustainability standards.   Potential Career Path    Host or Hostess – Guest Service Agent   Essential Job Functions - Train, assign, and direct deli attendants work. - Have full knowledge of menu items, garnishes, contents and preparation methods. - Consistently offer professional, friendly and engaging service. - Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders. - Bus coffee cart areas and tables. - Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas. - Ensure that appliances are turned on/off at the appropriate times. - Stock and maintain work areas. - Take orders, input orders into POS system, collect payment and prepare orders. - Clean dishes, utensils, work areas, tables and equipment throughout the day. - Obtain change required for expected business level.  Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank. - Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages. - Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements - High School diploma or equivalent. - Customer service experience preferred. - Previous Barista experience.  What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43662
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Director of Outlets    Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards. Potential Career Path    Food and Beverage Director - Area Food & Beverage Director – Assistant General Manager    Essential Job Functions - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.    - Ensure that food quality is consistent, appealing, and prepared to guest specifications. - Interact with guests to obtain feedback on quality of service and food in outlet. - Ensure that the restaurant complies with sanitation and safety standards for guests and associates. - Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns. - Check that all equipment is in working order. - Follow up on work orders so repairs and maintenance of facility are completed on a timely basis. - Document inventory forecast usage and monitor supply. - Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. - Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance. - Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials. - Follow sustainability guidelines and practices related to HHM’s EarthView program. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. - Servicing banquets and all in-house functions. - Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.  Position Requirements - Associate degree preferred. - 3-6 years restaurant experience required. Work Environment and Context - Work schedule varies and will include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.   What We Believe   People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43643
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Opportunity:  Rooms Controller   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that all parties are appropriately accommodated, and work with housekeeping and the reservations department regarding the distribution and status of guest rooms. Potential Career Path    Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Position Requirements - Assign room according to guest request and preferences whenever possible. - Pre-register designated guests and prepare key packets. - Immediately greet guest and offer to assist with their needs. - Register and assign guests to hotel rooms. - Establish method of payment and verify credit. - Make and confirm reservations. - Compute bills, collect payments, and make change for guests. - Transmit and receive messages, using telephones or PMS system. - Respond to guest requests in a timely manner. - Receive and resolve guest complaints, elevating to supervisor if necessary.  - Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. - Perform bookkeeping activities, such as balancing accounts and conducting audits. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  - Follow sustainability guidelines and practices related to HHM’s EarthView program.  - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. - Ensure overall guest satisfaction. - Perform other duties as requested by management. Experience - High School diploma or equivalent preferred. - Previous customer service experience or equivalent training required. - Knowledge of PMS systems preferred. Work Environment and Context - Work schedule varies and may include working on holidays, weekends and alternate shifts. - Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.   What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
ID
2023-43511
Property Name
Hilton Daytona Beach Oceanfront Resort
Job Locations US-FL-Daytona Beach
Accepting Applications for Hourly Hotel Positions.    Explore opportunities in the following areas: - Engineering - Food and Beverage - Front Office - Housekeeping
ID
2022-35566
Property Name
Hilton Daytona Beach Oceanfront Resort