Opportunity: People Support Coordinator
Performs administrative tasks to support talent acquisition, onboarding, employee relations, benefit administration, and training functions.
Potential Career Path
People Support Generalist – People Support Manager – People Support Director
Essential Job Functions
- Process, verify and maintain employee and applicant documentation in human resources information systems.
- Record and process employee status changes and benefits elections.
- Compile and report employee and applicant data.
- Assist with new hire paperwork and the on-boarding process.
- Explain company human resources policies and procedures to employees and applicants.
- Assist employees and applicants with completing required forms and procedures.
- Coordinate employee communications.
- Assist in planning employee events and informational meetings.
- Provide administrative support to human resources management staff.
- Prepare for and/or conduct new employee orientations.
- Complete special projects such as open enrollment, hotel integrations, and employee review process.
- Maintain current human resources knowledge and training.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits.
- Perform other duties as requested by management.
Position Requirements
- Associates or Bachelors degree preferred. An equivalent combination of education, training, and experience is required.
- Three years administrative support experience.
- Two years human resources experience.
- Strong knowledge of all applicable federal, state and local employment, health and safety regulations.
- Proficiency with Microsoft Office and Outlook.
Work Environment and Context
- Requires sitting for extended periods, use of hands and fingers to operate computers and keyboards.
- Includes occasional travel.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Bartender
Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.
Potential Career Path
Beverage Manager/Restaurant Supervisor – Restaurant Manager – Food & Beverage Manager
Essential Functions
- Maintain clean and organize bar areas.
- Slice and pit fruit for garnishing drinks.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Prepare and serve drink and/or food orders.
- If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.
- Issue guest check and complete payment process.
- Follow standards for identifying and managing intoxicated guests.
- Complete beverage requisitions to maintain par levels as needed.
- Complete required side work prior to shift end.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Assist with taking beverage inventory.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High school diploma preferred.
- TIPS certified a plus.
- Previous bartending/mixologist experience required or equivalent training.
- Food Sanitation certificate a plus, required within 90 days of employment.
Work Context
- Work schedule varies and may include working on holidays, weekends and different shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Banquet Server
Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.
Potential Career Path
Banquet Captain – Assistant Banquet Manager –Banquet Manager
Essential Job Functions
- Set up banquet room as instructed by supervisor.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Respond to guest special requests and resolve guest complaints.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent.
- Food service experience a plus.
- Ability to remember and recite menu items.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Prep Cook
Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.
Potential Career Path
Cook – Sous Chef – Executive Chef
Essential Job Functions
- Prepare food product for home station, assist in monitoring depletion and replenishment.
- Manage the awarding of additional food, supplies, and service to any station with high work volume.
- Perform routine quality control inspections of all food products. Notify supervisor immediately of questionable color, smell, feel, and/or shelf life.
- Assume responsibility of maintaining full menu knowledge, including but not limited to specials and upcoming events.
- Maintain the cleanliness of the immediate service area, floors, and food service area by upkeep of kitchen area and appliances.
- Label and store all food products according to government, state, and federal guidelines.
- Restock for following shift at the end of each shift.
- Adhere to standards with regard to safety, sanitation, and PPE.
- Perform other job related duties as assigned.
Position Requirements
- Prior culinary training and/or prep cook experience.
- Ability to multitask and prioritize key assignments.
- Strong knife skills.
Work Environment and Context
- Requires standing and moving for extended periods, use of hands and fingers to operate kitchen equipment and food items.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Banquet Bartender
Set up, tend and break down banquet bars in accordance with established guest service and sustainability standards.
Potential Career Path
Bartender– Bar Manager–Assistant Restaurant Manager
Essential Job Functions
- Check Banquet Event Orders to determine function, number of guests and type of bar (house, premium, cash, open, etc.)
- Set up portable bar in function area according to standard policies and procedures.
- Follow established guidelines, policies and procedures regarding making beverages.
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Abide by HHM cash handling policies and procedures.
- Remove all trash and liquor glasses from tables, and remove tablecloths, trash and liquor from function area.
- Break down and clean bar thoroughly; wipe surface areas and empty water in portable bar.
- Return all equipment and supplies to proper area.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous bartending/banquet experience or equivalent training.
- TIPS Certification a plus.
- Food Sanitation Certification required within 90 days of employment.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Barista
Provide quality barista services in accordance with established guest service and sustainability standards.
Potential Career Path
Head Barista– Host or Hostess – Guest Service Agent
Essential Job Functions
- Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders.
- Bus coffee cart areas and tables.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.
- Ensure that appliances are turned on/off at the appropriate times.
- Stock and maintain work areas.
- Take orders, input orders into POS system, collect payment and prepare orders.
- Clean dishes, utensils, work areas, tables and equipment throughout the day.
- Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank.
- Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent.
- Customer service experience preferred.
- Barista experience a plus.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability –Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Room Service Server
Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.
Potential Career Path
Server – Room Service Supervisor – Room Service Manager
Essential Job Functions
- Set up and deliver food and beverage orders.
- Conduct floor sweeps and retrieve food and beverage trays.
- Set up and deliver VIP amenities.
- Service hospitality suites in accordance with banquet event orders and established policies and procedure.
- Abide by state, federal and corporate liquor requirements pertaining to serving alcoholic beverages.
- Complete shift side work as outlined in the hotel’s operating policies and procedures.
- Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
- Report all communication to immediate shift supervisor.
- Perform cash handling responsibilities in accordance with company policies and procedures.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High school diploma or equivalent.
- Previous food service experience preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Cafeteria Attendant
Serve and replenish food items offered in the cafeteria. Maintain food service and cleanliness of the cafeteria.
Potential Career Path
Café Manager
Essential Job Functions
- Communicate with the Executive Chef regarding daily specials, instructions, forecasts, and reservations.
- Inspect incoming products and ensure proper storage and rotation.
- Perform daily inspection of dates and quality of food items in compliance with SOP & HAACP guidelines.
- Assume responsibility of maintaining full menu knowledge, including but not limited to specials and upcoming events.
- Maintain and coordinate communication with the main kitchen for production purposes.
- Label and store all food products according to government, state, and federal guidelines.
- Maintain the cleanliness of the immediate service area by upkeep of appliances and receptacles.
- Refill all dispensers as needed (napkins, straws, plasticware, etc.)
- Adhere to standards with regard to safety, sanitation, and PPE.
- Perform other job related duties as assigned.
Position Requirements
- GED or high school equivalent.
- Strong interpersonal communication skills (written and verbal) required.
- Ability to work flexible schedules; including holidays, weekends, and evenings.
Work Environment and Context
- Requires standing and moving for extended periods.
- Frequent kneeling, pushing, pulling, and lifting up to 30 lbs.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Job Description – J1 Food and Beverage Intern
Responsible for working across several areas of Food & Beverage while providing an excellent guest experience in an attentive, courteous, and efficient way.
Potential Career Path
Food and Beverage Supervisor - Food and Beverage Manager
Position Requirements
- Ability to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events.
- Welcome guests in a polite and friendly manner.
- Take and deliver customer orders, consistently demonstrating high levels of customer service.
- Prepare set ups for tables and/or rooms.
- Follow cash handling procedures in accordance to standards.
- Manage guest queries in a timely and efficient manner.
- Up-sell with latest departmental incentives.
- Ensure compliance of brand standards.
- Strive to achieve departmental targets.
- Ensure cleanliness of work areas.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Comply with local licensing laws.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
Experience
- Previous Food & Beverage and/or industry experience desirable.
- Experience with cash handling.
- Knowledge of Food Hygiene Regulations.
- Ability to communicate professionally and effectively.
- Keyboarding skills and computer literacy.
Work Environment and Context
- Work in an outdoor environment with exposure to various weather conditions.
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
- Requires manual dexterity to use and operate all necessary equipment.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Cook
Prepare food items according to recipes and standards, taking pride in the excellence and quality of cuisine, while maintaining a safe and sanitary work environment.
Potential Career Path
Lead Cook – Sous Chef – Executive Chef – Food and Beverage Director
Essential Job Functions
- Follow recipes to prepare food items accordingly.
- Wash, peel, and cut fruits and vegetables; cut, trim, or clean meat.
- Prepare appetizers, salads, or cold dishes.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
- Bake breads, rolls, or other baked goods.
- Portion, arrange, and garnish food for pick up by server or deliver to guests.
- Maintain clean and sanitized work areas such as cutting boards, counters and work spaces.
- Secure and store food items properly.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow safe food handling procedures.
- Follow guidelines related to sustainability practices related to HHM’s EarthView program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma preferred.
- Previous culinary experience or equivalent training required.
- Department of Health Sanitation certificate may be required.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Food Runner
Serve and replenish food items offered at the restaurant. Maintain food service and cleanliness. Handle guest transactions and ensure smooth and efficient register operations.
Potential Career Path
Server - Bartender
Essential Job Functions
- Reports to the Restaurant Manager for daily tasks.
- Must greet and acknowledge guest as soon as they enter the restaurant with a warm and welcome manner.
- Maintains sanitation and cleanliness.
- Assists in storing of all deliveries .
- Responsible for stocking all of the condiments, utensils in the beverage area.
- Filing of coffee and teapots.
- Knows front and back of house, storage area and ice room.
- Maintain appearance of patio furniture and the opening and closing of umbrellas.
- Responsible for pulling in signs and shutting down the Food Pavilion.
- Know menu pricing, location of items and specials.
- Know how each product is prepared along with its condiments.
- Know how to operate all line equipment.
- Maintains sanitation and cleanliness at all times.
- Exhibits a "can do" attitude and total cooperation.
- Reports safety issues and quality/spoilage issues.
Position Requirements
- Experience in a food service environment is strongly preferred.
- Strong interpersonal communication skills (written and verbal) required.
- Ability to work flexible schedules; including holidays, weekends, and evenings.
Work Environment and Context
- Requires standing and moving for extended periods.
- Frequent kneeling, pushing, pulling, and lifting up to 30 lbs.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Banquet Server
Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.
Potential Career Path
Banquet Captain – Assistant Banquet Manager –Banquet Manager
Essential Job Functions
- Set up banquet room as instructed by supervisor.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Respond to guest special requests and resolve guest complaints.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent.
- Food service experience a plus.
- Ability to remember and recite menu items.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Bell Person
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Potential Career Path
Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager
Essential Job Functions
- Load and unload luggage carts.
- Tag and store luggage.
- Escort guest to hotel rooms.
- Provide an overview of guest room, hotel services and amenities.
- Make deliveries to guest rooms.
- Assist guest with room changes.
- Stock pantry when necessary.
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma preferred.
- Previous customer experience required or equivalent training.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Steward Supervisor
Manage a team of stewards while leading and performing dishwashing and kitchen cleaning functions.
Potential Career Path
Stewarding Supervisor - Executive Steward or Sous Chef
Essential Job Functions
- Train and supervise stewards ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Organize dishware for banquet functions.
- Wash dishes, glassware, flatware, pots and pans.
- Operate dishwashing and other kitchen cleaning equipment.
- Place clean dishes, utensils, or cooking equipment in storage areas.
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
- Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
- Sweep and wash floors and clean trash cans.
- Sort and remove trash, placing it in designated pickup areas.
- Perform food preparation functions in the event to staffing shortages or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous stewarding experience required or equivalent training.
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends, etc.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Cocktail Server
Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Potential Career Path
Bartender – Beverage Manager – Food and Beverage Manager
Essential Job Functions
- Greet guests, take beverage orders, serve drinks, and fulfill guest requests.
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
- Stock service stations with items such as ice, napkins, or straws.
- Follow established cash handling and bank operating procedures.
- Perform side work duties according to side work schedules.
- Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous food and beverage experience or equivalent training required.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Host
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
Potential Career Path
Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor
Essential Job Functions
- Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of dining room.
- Assist as needed or requested with service.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High school diploma or equivalent .
- Previous customer service experience preferred.
Work Environment and Context
- Work schedule varies and willinclude working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Catering Sales Manager
Sell and service banquet and meeting functions in order to achieve catering department goals.
Potential Career Path
Sales Manager – Director of Sales – Regional Director of Sales
Essential Job Functions
- Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Oversee all catering sales, targeted towards existing and new corporate and social markets.
- Solicit new business, making prospecting calls and outside client visits.
- Maximize revenue by selling all facets of the hotel, both orally, and in written form to previous, current and potential clients.
- Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.
- Service accounts including BEO’s, and Group Resumes when necessary.
- Prepare information for, meet with, and entertain clients as deemed appropriate to obtaining potential business from that account.
- Provide an exceptional level of service and acquire the highest quality of catered products for our clients.
- Communicate both verbally and in writing to provide clear direction to staff.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Associate or bachelor’s degree in Hospitality or related industry preferred.
- Proven track record in catering and banquet sales required.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Barback
Prepare and service bars operating within the hotel in accordance with established guest service and sustainability standards.
Potential Career Path
Food Runner –Server–Bartender
Essential Job Functions
- Greet and acknowledge guests when performing barback related functions.
- Retrieve orders from storeroom; visually check stock received against written requisition with storeroom personnel to ensure order is accurate. Upon delivery to the bar, re-check items with bartender for completeness.
- Cut, slice and peel perishable garnishes and fruits, and mix and pour juices in sufficient amounts according to projected business. Store back-up supplies needing refrigeration in prescribed containers for later use.
- Check and assist bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for both the immediate bar and extended service area.
- Maintain cleanliness of bar area, beer lockers, refrigeration, and storage areas to comply with health code standards.
- Scoop ice from ice bins, transport to service areas and replenish ice containers for usage.
- Box and save empty liquor bottles as they accumulate for later returns and requisitions.
- Transport and replace taps and perform routine maintenance requirements for beer kegs.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Customer service experience or restaurant experience a plus.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Breakfast Cook
Prepare food items for complimentary food service, according to recipes and standards, while maintaining a safe and sanitary work environment.
Potential Career Path
Lead Cook – Sous Chef – Executive Chef – Food and Beverage Director
Essential Job Functions
- Follow recipes to prepare food items accordingly.
- Wash, peel, and cut fruits and vegetables; cut, trim, or clean meat.
- Prepare appetizers, salads, or cold dishes.
- Bake breads, rolls, or other baked goods.
- Portion, arrange, and garnish food for comp food server or deliver to guests.
- Maintain clean and sanitized work areas such as cutting boards, counters and work spaces.
- Secure and store food items properly.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow safe food handling procedures.
- Follow guidelines related to sustainability practices related to HHM’s EarthView program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma preferred.
- Previous culinary experience or equivalent training required.
- Department of Health Sanitation certificate may be required.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Opportunity: Banquet Set Up
Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.
Potential Career Path
Banquet Server – Banquet Captain – Banquet Manager
Essential Job Functions
- Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.
- Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
- Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
- Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
- Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
- Handle guest complaints personally or if necessary seek assistance from supervisor.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous banquet set up or customer service experience preferred.
Work Environment and Context
- Work schedule varies and will include working on alternate shifts, holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It