Opportunity: Food and Beverage/Events Manager
Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience, take ownership of the financial aspects of operations pertaining to the role, while creating a work environment consistent with our values, and oversee event functions and coordinate guest activities and/or events in accordance with established guest service standards.
Your Growth Path
Food and Beverage Director
Your Focus
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipe and to guest specifications.
- Work collaboratively with sales team to ensure coordination of group room blocks.
- Ensure the restaurant complies with sanitation and safety standards for guests and associates.
- Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
- Coordinate details of events for meeting rooms, food & beverage and A/V requirements.
- Effectively deal with internal and external customers with a high level of patience, tact and diplomacy.
- Ensure all equipment is in working order.
- Participate in marketing efforts of the restaurants as directed.
- Interact with guests to obtain feedback on quality of service and food in outlet.
- Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service.
- Abide by all regulations and requirements pertaining to serving alcoholic beverages.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Your Background and Skills
- Prior management experience in restaurants required.
Work Environment and Context
- Work schedule varies and may include working varied shifts, holidays and weekends.
- Requires ability to navigate throughout the restaurant and kitchen, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
- Ability to effectively communicate with guests and associates verbally and in writing.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
