Sales Revenue Systems Analyst

Opportunity: Sales Revenue Systems Analyst

Act as a support associate and liaison with sales, revenue management and operation departments as well as being the point of contact for one group reservations.

Potential Career Path   

Director of Revenue Management

Essential Job Functions

• Set up a file trace system for each group with regular documented conversations with clients, convention service managers and reservation manager.
• Monitor accuracy of group blocks including cut-off date, pick up, suite blocks, and rates.
• Handle room block monitoring, rooming lists, reporting pick up, VIP and upgraded accommodations, client correspondence relating to reservations and other group reservation functions.
• Manage group billing, room inventory, room reservations and patterns.
• Review rooming lists for accuracy in format and billing and ensure prompt processing.
• Identify, block and process staff and VIP lists with each group.
• Monitor Housing Bureau pick up and communicate with management.
• Enter actual room nights and ADR for each room block in the Delphi System for accurate pace and goal production.
• Track and reconcile sales and catering revenues; generate daily, weekly and quarterly reports.
• Manage and audit sales system database and interfaces.
• Communicate with support on building URL’s for individual groups. Supply clients their URL links for making online reservations.
• File daily reservations and other correspondence from our group clients.
• Manage room type inventory in Lightspeed, Fosse, Marsha & PEP.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management. 

Position Requirements:

• Previous hotel experience preferred.
• Proficient in Excel.
• Strong written and verbal communication skills.
• High School Diploma or equivalent.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The Westin Dallas Fort Worth Airport hotel features 506 rooms, 38,000 square feet of meeting space, a fitness facility and multiple food and beverage outlets. The over 306,000 square foot property is adjacent to the Dallas/Fort Worth Airport. Located halfway between the cities of Dallas and Fort Worth, DFW International Airport is the world’s third busiest airport and one of the largest, operating nearly 1,750 flights per day and serving 57 million passengers a year. The hotel’s unparalleled ballroom and event spaces allow guests to host one-of-a-kind receptions and corporate conventions for up to 1,600 attendees. The Westin Dallas Fort Worth Airport hotel is a welcome addition to the HHM family and represents an important gateway hotel for Dallas visitors.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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