Opportunity: Corporate Director of Beverage & Service
HHM Hotels is seeking a strategic leader to design and scale beverage and service programs across our luxury, lifestyle, and branded portfolio. This role owns enterprise beverage partnerships, supplier management, and menu strategy to elevate guest experience while driving revenue and margin.
The Director of Beverage & Service will engineer wine and cocktail menus, standardize procurement and inventory controls, and set training and sequence-of-service standards across properties. This role will collaborate with Culinary and Concept Development ensuring that offerings align with our brand vision, improve consistency, and deliver measurable portfolio performance.
Your Growth Path
Sr. Director of Beverage & Service - Vice President of Beverage & Service
Your Focus
- Menu Development: Design innovative, well-balanced beverage lists including wine selections, craft cocktails, and other drinks that complement the food menu.
- Beverage Sourcing and Purchasing: Identify and partner with high-quality suppliers for wines, spirits, and other beverages to ensure quality and cost-effectiveness.
- Cost and Inventory Management: Monitor inventory levels, minimize waste, and control costs to maintain profitability and efficient operations.
- Staff Training: Educate and train bar and service teams on mixology techniques, wine knowledge, steps of service etiquette, and beverage pairings.
- Compliance: Ensure adherence to all relevant health, safety, and liquor laws, including responsible service protocols.
- Guest Experience: Elevate portfolio-wide guest satisfaction through tastings, special promotions, and knowledgeable guidance on beverage origins and styles.
- Reservations and Guest Platforms: Oversee OpenTable GuestCenter and ResyOS portals; review trends, first-time and repeat guests, and reservation and floor management settings.
Your Background and Skills
- Proven success leading beverage and service programs in hotels or independent restaurant groups; multi-location experience is preferred.
- Menu engineering for wine, cocktails, and zero-proof that drives revenue, margin, and guest satisfaction.
- Supplier negotiation and enterprise partnerships, including pricing, product mix, and compliance.
- Cost and inventory control discipline with proficiency in common POS and beverage tools.
- Front-of-house training and service standards leadership; strong communication and organization.
- Knowledge of liquor laws and responsible service; WSET, Sommelier, or TIPS a plus.
- On-site coverage and support across properties; up to 75% travel across the HHM Hotels portfolio as needed.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context
- Work schedule varies and includes regional travel, and working on holidays/weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
