FlowRider Wave Instructor

Opportunity: FlowRider Wave Instructor

As a FlowRider Wave Instructor, you'll deliver dynamic guest experiences on the FlowRider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.

Essential Job Functions

• Provide FlowRider lessons for guests of all skill levels, offering individualized instruction and expert guidance.
• Oversee daily FlowRider operations to ensure guest safety, staff performance, and adherence to service standards.
• Supervise, and train FlowRider Wave Operators, ensuring consistent enforcement of safety protocols and operating procedures.
• Conduct regular skills training for operators to maintain high standards in safety, guest interaction, and ride operations.
• Monitor rider activity, assist with falls, and manage guest flow to ensure a safe and enjoyable environment for all.
• Lead energizing interactions with riders, creating an engaging, inclusive, and encouraging atmosphere.
• Perform daily inspections and basic maintenance of the FlowRider and surrounding area, ensuring functionality and cleanliness.
• Collaborate with management to report safety issues.
• Support other recreational or aquatic activities as needed.
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• Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

 Position Requirements

• High school diploma or equivalent required.
• Customer Service experience required.
• Previous experience as a FlowRider operator or instructor preferred.
• Previous leadership or supervisory experience preferred.
• Strong physical stamina, including the ability to stand for long periods and assist riders physically.
• CPR, First Aid, and AED certification preferred (or ability to obtain upon hire).

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work is performed outdoors in a wet, humid environment with exposure to sun, wind, and pool chemicals.
• Requires standing, lifting, pulling, bending, kneeling, and assisting guests for extended periods.
• Fast-paced and highly interactive environment; requires alertness, stamina, and excellent physical coordination.
• Flexible schedule including weekends, evenings, and holidays is essential.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.

The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.

Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.