Opportunity: Regional Vice President of Operations
HHM Hotels is seeking an experienced and strategic Regional Vice President of Operations to lead and oversee a prominent cluster of hotels within our Orlando portfolio. Your expertise will drive excellence in guest service, operational performance, and financial results across the cluster.
This role requires regular travel to other corporate offices and assigned hotels. The ideal candidate will be based in Orlando.
Your Focus
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards consistent with HHM Hotels core values.
- Supervise development of and revision to hotels’ business plans and annual budgets.
- Review and analyze financial reports, annual and monthly forecasts.
- Communicate strategic plans and periodic financial results to senior leaders, owners and other stakeholders in a clear and concise manner.
- Partner with above property and regional revenue and sales and marketing leaders to ensure maximization of revenues and profits, adherence to internal controls, optimization of productivity and a coordination of efforts towards achieving overall objectives.
- Assist and direct property leadership in revenue growth, market share performance and sales initiatives in coordination with the corporate support team to achieve positive outcomes.
- Provide leadership and mentorship consistent with HHM Hotels’ Core Values in the areas of setting goals, recognizing achievement and developing other leaders.
- Act as the liaison with the owners of the properties by establishing and maintaining effective relationships.
- Travel to attend corporate meetings, sales trips and serve on committees.
- Monitor quality assurance scores and/or guest feedback and communicate to and train general managers and associates accordingly.
- Follow sustainability guidelines and practices related to HHM Hotels’ EarthView program.
- Practice safe work habits.
- Perform other duties as requested by management.
Your Background and Skills
- Associate or Bachelor’s Degree in business, hospitality or a related field preferred.
- 5 to 10 years previous regional director operations experience with a multi-brand portfolio of hotels required, including select and full service properties required.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context
- Requires standing for extended periods, walking, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.
- Frequent travel is required.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
