General Manager

Opportunity:  General Manager

Hotel Nia, a vibrant boutique hotel nestled in the heart of Menlo Park, California, is seeking a driven and innovative General Manager to lead and inspire our team. As the General Manager, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, driving profitability, and fostering a positive and collaborative work environment.

Your Growth Path

Area General Manager – Regional Director of Operations – Vice President of Operations

Your Focuses:

• Leadership: Cultivate a high-performing team, inspire innovation, and foster a culture of excellence.
• Guest Experience: Ensure personalized service, exceed expectations, and address guest needs promptly.
• Financial Performance: Drive revenue growth, optimize expenses, and achieve budgetary goals.
• Operational Excellence: Maintain a seamless and efficient operation, upholding quality standards, and implementing sustainable practices.
• Community Engagement: Build and maintain strong relationships within the local community to position Hotel Nia as a valued member of the neighborhood.
• Strategic Planning: Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.
• Employee Development: Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's preferred).
• 8+ years of experience as a General Manager or similar leadership role in a luxury hotel setting.
• Proven track record in driving revenue growth, optimizing operations, and delivering exceptional guest experiences in a luxury hotel environment.
• Strong understanding of luxury and lifestyle brand positioning and execution.
• Excellent communication, interpersonal, and leadership skills.
• Ability to travel as needed.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation range for this role is $225,000.00-$250,000.00 and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with 8 years of relevant experience.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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