Dock Master

Opportunity: Dock Master

Manage all aspects of dock operations and staff in accordance with established guest service and sustainability standards.

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
• Direct, move, assist, and securely moor vessels to dock.
• Facilitate and assist in coordinating the arrival and departure of vessels.
• Monitor and coordinate docking.
• Control traffic along waterway.
• Watch for and alert people of dangerous situations (i.e. wakes, commercial traffic, etc.).
• Meet daily with staff to facilitate the day’s activities.
• Maintain updated knowledge of nautical products, industry trends, and methods.
• Work with both offshore and backcountry charter boat captains in addressing any issues related to slip rental, billing, or maintenance. 
• Maintain accurate records, both paper and electronic, related to billing, inventory, work orders and hours worked.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• 1 to 3 years of related experience.
• Boat handling experience and knowledge of nautical terminology referred.
• CPR and or lifeguard training a plus.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Located near Sacramento's Land Park neighborhood, our upscale hotel is 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal location with serene surroundings. Enjoy access to a variety of popular area attractions, such as Old Sacramento, the Sacramento Zoo and Sacramento City College. Whether here for work or play, retreat to our spacious hotel rooms and suites featuring luxurious bedding and bathrooms, and treat yourself to a delicious meal at our on-site seafood restaurant. You can also pamper yourself with a decadent treatment at our full-service, award-winning spa, and maintain your exercise routine at our 24-hour fitness center with cardio equipment and free weights. Before you leave, relax by the pool or the river while sipping a glass of wine from a local vineyard. Stylish event space is available for memorable events.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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