Bell Person

Posted Date 1 month ago(4/12/2024 5:45 PM)
ID
2024-55671
Type
Regular Full-Time
Property Name
Courtyard by Marriott San Diego Downtown
Location
530 Broadway Street San Diego California 92101 US
Minimum
USD $16.85/Hr.
Maximum
USD $16.85/Hr.

Overview

Opportunity:  Bell Person

 

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. 


Your Growth Path

 

Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager


Your Focus

 

  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities. 
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

 

Your Background and Skills

 

  • High School diploma preferred.
  • Previous customer experience required or equivalent training.

 

Work Environment and Context

 

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

 

To see other opportunities at this location, click here.

 

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