Spa Receptionist

Posted Date 1 week ago(11/20/2023 12:10 PM)
Regular Full-Time
Property Name
Palm Beach Marriott Singer Island Beach Resort & Spa
3800 N. Ocean Drive Palm Beach Florida 33404 US


Opportunity: Spa Receptionist


Greet and assist Spa clients both in person and via the telephone, responding to all enquiries while observing set standards. Assist with various administrative tasks to support the overall operation of the Spa.


Potential Career Path   

Administrative Assistant - Executive Assistant


Essential Job Functions

  • Provide a warm and friendly welcome to clientele at all times.
  • Coordinate client consultation records with the assigned therapist.
  • Schedule appointments for clients and monitor availability of treatment and staff to ensure punctual service as per the relevant skills of therapists.
  • Organize schedules to fully utilize time and profitability while guaranteeing the clients’ needs are prioritized.
  • Assist with administrative duties such as receiving purchases and inventory reporting.
  • Monitor Spa desk reception area, refill Spa brochures and maintain general appearance.
  • Monitor supplies and maintain overall condition.
  • Process payments from clients for services and retail in the Spa.
  • Assist in getting client feedback on level of services delivered in order to improve service delivery.
  • Confirm appointments via phone and email and provide literature requests via email, fax or mail when requested.
  • Conduct walk-through in Spa waiting area and ensure a neat appearance.
  • Aid in the general coordination and relation between departments, whether it be staff related or on a guests’ behalf.
  • Certify the highest quality of service to the Spa aiding in gift certificate and retail sales, guest complaints and other duties and various tasks assigned by management.
  • Complete special administration based projects as assigned.
  • Follow sustainability guidelines and practices related to HHM”s EarthView program.
  • Practice safe work habits.

Position Requirements

  • 1 year minimum receptionist or administrative experience.

Work Environment and Context

  • Extended work hours may be required to meet deadlines.
  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.


To see other opportunities at this location, click here.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed