Executive Meetings Manager

Posted Date 3 months ago(11/8/2022 1:02 PM)
ID
2022-42031
Type
Regular Full-Time
Property Name
Sea Crest Beach Hotel
Location
350 Quaker Rd North Falmouth Massachusetts 02556 US

Overview

Opportunity:  Executive Meetings Manager 

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.


Potential Career Path   

Group Sales Manager – Director of Group Sales – Director of Sales

 

Essential Job Functions

  • Manage all phases of small meeting groups, under 50 rooms per night with meeting space including contracts, rooming lists, billing, VIPs, upgrades.
  • Solicit, negotiate and confirm all social group blocks booked.
  • Travel locally to conduct outside calls, promote the hotel and review competition.
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
  • Coordinate various departments' participation in servicing accounts.
  • Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform any other job-related duties as assigned.
  • Assist in supervising the banquet operation to ensure the highest standards of service.
  • Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism. 
  • Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
  • Support strategic planning and long term development operational, financial and service goals of the Sales & Catering department.
  • Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services
  • Identify, customize and deliver individual guest requirements.
  • Work additional hours as needed or when requested.

Position Requirements

  • Minimum of two years CS/sales experience in hospitality
  • College degree in hospitality or business administration is required.
  • Thorough knowledge of sales techniques including strong closing skills, as well as negotiating skills.
  • An understanding of both monthly forecasting and the annual budget process.
  • SalesPro knowledge a plus.
  • Rooms experience is a plus.

Work Environment and Context

  • Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
  • Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
  • Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
  • Handle cash, other forms of currency and occasionally guests’ valuables.
  • Able to communicate well in English both orally and written.
  • Comply with Hersha and the hotel brand standards.

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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