Housekeeping Supervisor

Posted Date 3 months ago(6/16/2022 5:22 PM)
ID
2022-38402
Type
Regular Full-Time
Property Name
Aloft Orlando Lake Buena Vista
Location
7950 Palm Pkwy Orlando Florida 32836 US

Overview

Opportunity:  Housekeeping Supervisor

 

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

 

Potential Career Path   

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager


Essential Job Functions

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.

  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms. 
  • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor. 
  • Supervise laundry employees, if applicable.
  • Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Practice safe work habits and wear protective safety equipment.
  • Assist in the breakfast area as needed.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

A Good Neighbor Disney hotel partner & At the epicenter of the Orlando Theme Park world, Aloft Orlando Lake Buena Vista provides hotel accommodations with easy access to all the popular attractions such as Walt Disney World®, Disney Springs, Universal Orlando Resort and SeaWorld. 

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