Area General Manager

Posted Date 1 week ago(1/14/2022 6:51 PM)
ID
2022-34140
Type
Regular Full-Time
Property Name
HHM - Omaha Region
Location
Omaha Nebraska 68102 US

Overview

Opportunity:  Area General Manager

 

Responsible for managing hotel operations for two or more hotels, ensuring the highest level of guest satisfaction and profit maximization.

 

Potential Career Path   

 

Full Service General Manager - Regional Director of Operations – Vice President of Operations

 

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
  • Physically tour and visually inspect properties on a daily basis.
  • Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
  • Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
  • Critically review reports of occupancy and revenue, make judgments, and implement changes to maximize profits.
  • Greet and maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
  • Appropriately handle associate issues in conjunction with People Support following HHM policies.
  • Participate in community affairs and maintain positive public image for HHM and hotel. 
  • Meet with potential and current clients and promote hotel.
  • Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
  • Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly. 
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Travel to attend corporate meetings, sales trips and serve on committees.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelor’s Degree in business, hospitality or a related field preferred.
  • Previous experience as a hotel General Manager required. Area General Manager experience preferred.
  • Hilton experience strongly preferred.

HHM Benefits and Perks

 

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements

 

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
  • Travel between hotels is required.

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

 

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed