Room Attendant - Housekeeper

Posted Date 3 days ago(10/15/2021 11:54 AM)
ID
2021-31989
Type
Regular Full-Time
Property Name
Hampton Inn & Suites Miami Wynwood / Design District
Location
3450 Biscayne Blvd Miami Florida 33137 US

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

 

Potential Career Path   

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

 

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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