Night Audit Supervisor

Posted Date 1 month ago(9/3/2021 9:23 PM)
ID
2021-31833
Type
Regular Full-Time
Property Name
Renaissance Denver Central Park Hotel
Location
3801 Quebec St Denver Colorado 80207 US
Minimum
USD $18.00/Hr.
Maximum
USD $20.00/Hr.

Overview

Opportunity:  Night Auditor Supervisor

 

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent  tasks and duties.


Potential Career Path   

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager


Essential Job Functions

 

  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Supervise and train any night auditor working same shift. 
  • Audit and reconcile cashiers.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into BRAINS network.
  • Check guests/in out and perform Guest Service Agents tasks.
  • Respond to guest inquiries and resolve complaints. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program. 
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.

 

 

 

Position Requirements

 

  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.
  • 1 to 3 years of related experience.

 

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe


People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

 

About Us

Discover contemporary style and upscale amenities at Renaissance Denver Central Park Hotel. Conveniently situated between downtown and Denver International Airport, our trendy hotel offers a relaxing escape in a prime location. Retreat to our tech-enabled rooms and suites, each with plug-in panels and Bluetooth-equipped TVs. Many of our chic rooms offer views of the Colorado mountains and downtown Denver skyline. Satisfy your hunger with delicious regional American cuisine at our restaurant, Fifty300, or gather in our lounge for cocktails. If a meeting, social gala, or wedding brings you to the Central Park neighborhood, our updated venues, custom catering, and expert staff will help make your event a memorable success. When it's time to explore, the Denver Botanical Gardens, Dicks Sporting Goods Park, and the Denver Zoo are just minutes away, with the light rail station nearby. Whether traveling for work or enjoying a getaway, we look forward to welcoming you to our modern luxury Denver, Colorado hotel.

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