Banquet House Attendant

Posted Date 2 months ago(8/11/2021 6:01 PM)
ID
2021-31364
Type
Regular Full-Time
Property Name
Embassy Suites Palm Desert
Location
74-700 Highway 111 Palm Desert California 92260 US

Overview

Opportunity:  Banquet Houseperson

 

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.


Potential Career Path   

Banquet Server – Banquet Captain – Banquet Manager

 

Essential Job Functions

  • Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
  • Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment. 
  • Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
  • Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
  • Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel. 
  • Handle guest complaints personally or if necessary seek assistance from supervisor.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous banquet set up or customer service experience preferred.

Work Environment and Context

  • Work schedule varies and will include working on alternate shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

 

 

 

About Us

Our hotel in Palm Desert is a mile from Indian Wells, and a 25-minute drive from Palm Springs. We're surrounded by world-class golf courses, and have six hardcourt tennis courts, and a fully landscaped resort-sized outdoor pool. We host a complimentary evening reception and serve cooked-to-order breakfast daily.

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