Breakfast Supervisor

Posted Date 2 weeks ago(10/1/2021 4:54 PM)
ID
2021-30480
Type
Regular Full-Time
Property Name
Rand Tower Hotel
Location
527 S Marquette Ave Minneapolis Minnesota 55402 US

Overview

Opportunity:  Breakfast Supervisor

 

Supervise breakfast operations including the preparation and serving of food and beverage items while interacting with guests in a friendly and courteous manner consistent with brand/hotel and sustainability standards. 

 

Potential Career Path   

Restaurant Shift Supervisor – Restaurant Manager – Food and Beverage Director


Essential Functions

  • Interview, select, train, schedule, coach and support associates, ensuring associates perform in accordance with standards and consistent with HHM core values.    
  • Engage guests to offer assistance and to check on satisfaction. 
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Recognize repeat guests and anticipate needs based upon breakfast preferences.  
  • Assist with setting up, cleaning and organizing breakfast service and pantry areas.
  • Take and record temperature of food and food storage areas such as refrigerators and freezers.
  • Ensure food is properly stored in designated containers and storage areas and meets food handling standards.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Work as a Guest Service Associate during staffing shortages or during peak periods, check in/out guests.
  • Assist with luggage, assist special guests with requests and resolve guest complaints.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Food Sanitation a plus, required within 90 days of employment.
  • Previous food and beverage/culinary experience required or equivalent training.
  • Supervisory experience preferred.

Work Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling and crouching.

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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