• On-Call Banquet Houseperson

    Posted Date 8 months ago(11/7/2018 10:30 AM)
    Regular Occasional
    Property Name
    Cadillac Hotel & Beach Club, Autograph Collection
    3925 Collins Avenue Miami Beach Florida 33140 US
  • Overview

    Opportunity:  Banquet Houseperson


    Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

    Potential Career Path   

    Banquet Server – Banquet Captain – Banquet Manager


    Essential Job Functions

    • Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
    • Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment. 
    • Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
    • Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
    • Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel. 
    • Handle guest complaints personally or if necessary seek assistance from supervisor.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Perform other duties as requested by management.

    Position Requirements

    • High School diploma or equivalent preferred.
    • Previous banquet set up or customer service experience preferred.

    Work Environment and Context

    • Work schedule varies and will include working on alternate shifts, holidays and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.


    What We Believe


    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


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