• Banquet Houseperson

    Posted Date 7 days ago(11/8/2018 8:40 AM)
    ID
    2018-20296
    Type
    Temporary Part-Time
    Property Name
    Mystic Marriott Hotel & Spa
    Location
    625 North Road Groton Connecticut 06340 US
  • Overview

    Opportunity:  Banquet Houseperson

     

    Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.


    Potential Career Path   

    Banquet Server – Banquet Captain – Banquet Manager

     

    Essential Job Functions

    • Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
    • Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment. 
    • Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
    • Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
    • Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel. 
    • Handle guest complaints personally or if necessary seek assistance from supervisor.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Perform other duties as requested by management.

    Position Requirements

    • High School diploma or equivalent preferred.
    • Previous banquet set up or customer service experience preferred.

    Work Environment and Context

    • Work schedule varies and will include working on alternate shifts, holidays and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

     

    What We Believe

     

    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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