• Director of Sales

    Posted Date 3 weeks ago(3 weeks ago)
    ID
    2018-19663
    Type
    Regular Full-Time
    Property Name
    Residence Inn Coconut Grove
    Location
    2835 Tigertail Avenue Coconut Grove Florida 33133 US
  • Overview

    Opportunity:  Director of Sales - Property

     

    Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships.

     

    Potential Career Path   

    Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP Sales

     

    Essential Job Functions

    • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
    • Use internal and external resources and data to develop strategic plans to incorporate all business segments.
    • Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value.
    • Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
    • Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.
    • Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
    • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
    • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
    • Articulate and leverage the benefits of the hotel to close sales opportunities.
    • Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
    • Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.
    • Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.
    • Travel locally to conduct outside calls, promote the hotel, and review competition.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Perform other duties as requested by management.

    Position Requirements

    • Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.
    • Previous sales experience in a comparable hotel size and scope required with operations experience preferred.
    • Public relations and community marketing experience required.
    • Proficient in use of Excel, Word, Delphi and access database tools.

    Work Environment and Context

    • Work schedule varies and may include occasionally working on holidays, weekends.
    • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
    • Moderate travel between hotel and client’s locations required.

    What We Believe

     

    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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