• Banquet Manager

    Posted Date 1 week ago(7/12/2018 12:34 PM)
    Regular Full-Time
    Property Name
    Pan Pacific Seattle
    2125 Terry Avenue Seattle Washington 98121 US
  • Overview

    Opportunity:  Banquet Manager


    Manage banquet department operations in accordance with established guest service and sustainability standards.

    Potential Career Path   

    Restaurant Manager – Director of Catering –Director of Food and Beverage


    Essential Job Functions

    • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
    • Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
    • Work closely with the catering department to address service deliver or communication gaps.
    • Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
    • Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
    • Ensure that Hersha’s cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all Hersha accounting policies and practices to ensure SOX compliance.
    • Enter billing information into point of sale system in order to generate a final guest check.
    • Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
    • Set and maintain service standards through continued training of core staff utilizing in service meetings.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
    • Perform other duties as requested by management.

    Position Requirements

    • Bachelor’s Degree preferred.
    • 3 to 5 years Banquet experience required.

    Work Environment and Context

    • Work schedule varies and may include working on holidays, alternate shifts and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.


    What We Believe


    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


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