• Director of Business Development

    Posted Date 3 days ago(5/17/2018 5:34 PM)
    Regular Full-Time
    Property Name
    HHM - New England Region
    Massachusetts US
  • Overview

    Opportunity:  Director of Business Development  

    Manage existing national and local accounts, including Corporate, SMERF, Association and Tour & Travel accounts, both transient and group. Prospect for new accounts in order to meet or exceed budgeted revenue and room-nights in this market segment for assigned hotels in the region.


    Potential Career Path    

    Area Director of Sales – Regional Director of Sales


    Essential Job Functions

    • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
    • Secure new accounts and manage existing accounts for designated group of hotels.
    • Host familiarization trips and conduct site inspections throughout the properties.
    • Meet and liaison with travel agents providing feedback and market information to the Director of Sales & Marketing on changing market conditions, trends on competition, and sales activity.
    • Maintain all contact, account, and activity and booking information in sales system.
    • Responsible for sales traces, individual and group revenues along with weekly, monthly and annual reporting.
    • Conduct outside sales calls to promote assigned hotels.
    • Represent hotels at trade shows as specified and attend or host hotel events as required.
    • Assist the support staff with maintenance of sales files.
    • Develop and manage effective business plans for assigned segment and for each hotel.
    • Identify and stay abreast of industry trends to provide leadership and education regarding the 
    • Work closely with RDOSM and DOSMs to effectively communicate new trends and develop strategies to increase revenue.
    • Define and improve customer value proposition by assessing the competitive area as it relates to segment.
    • Develop and conduct persuasive sales presentations to prospective clients.
    • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
    • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
    • Follow sustainability guidelines and practices related to HHM’s EarthView program.
    • Perform other duties as requested by management.


    Position Requirements


    • Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
    • Proven track record in sales and a minimum of 3-5 years of previous experience in DOSM role.


    Work Environment and Context

    • Work schedule varies and may include occasionally working on holidays, weekends.
    • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
    • Moderate travel between hotels and client’s locations required.


    What We Believe


    People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It



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