Restaurant Supervisor

4 weeks ago
ID
2017-16578
Type
Regular Full-Time
Westin Philadelphia
Location
99 South 17th Street Philadelphia Pennsylvania 19103 US

Overview

Opportunity:  Restaurant Supervisor

 

Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction. 

 

Potential Career Path   

Restaurant Manager – Food and Beverage Director

 

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.

  • Resolve customer complaints regarding food and beverage service.

  • Forecast staff, equipment, and supply requirements based on menu.

  • Follow sustainability guidelines and practices related to HHM’s EarthView program.

  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

  • Ensure positive working relationship with vendors.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous food and beverage experience required or equivalent training.
  • Previous supervisory experience preferred.
  • Knowledge of hotel PMS and Micros preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

 

Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States.  HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets.


Join the Legacy of Strength!

Hersha’s legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement.  Hersha’s rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry.

 

Serve. Stretch. Succeed.

Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.

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